Sales Advisor Lead

GO Car Wash•Midlothian, VA

2d•Onsite

About The Position

As a Sales Advisor Lead at GO Car Wash, you serve as the manager on duty when Team Leaders, Assistant General Managers, or General Managers are not present. You oversee day-to-day site operations, drive sales, and ensure company policies and procedures are followed. This developmental role is intended to prepare you for a Team Leader position. The role involves working outdoors and spending extended periods standing, moving, and engaging with customers and teammates.

Requirements

Must be at least 16 years old.
Must be legally authorized to work in the United States.
A positive, outgoing attitude and an interest in sales and leadership.
Strong customer service skills and the ability to connect with customers and promote membership packages.
Ability to handle day-to-day site operations and resolve customer issues independently.
Willingness to learn and grow into a leadership role by working closely with site managers.
Energy and stamina to stand, move, and engage with customers and teammates for extended periods.
Ability to lift 25 pounds and work outdoors for long periods.

Nice To Haves

Previous customer service and/or sales experience.

Responsibilities

Open and close the car wash according to standard operating procedures.
Greet customers warmly and use sales scripts to drive membership sales.
Guide vehicles safely into the car wash and explain the wash process to customers.
Maintain site cleanliness and functionality to support a superior customer experience.
Address customer issues and escalate them to leadership when needed to support customer satisfaction and retention.
Assist with team coaching and ensure teammates follow safety standards and sales scripts.
Oversee day-to-day site operations and ensure company policies and procedures are followed when serving as manager on duty.