Sales Advisor Lead
About The Position
The Sales Advisor Lead is a developmental leadership role at GO Car Wash, intended to prepare the employee for a Team Leader position. The role serves as manager on duty when Team Leaders, Assistant General Managers, or General Managers are not present. It oversees day-to-day site operations, drives membership sales, and ensures company policies and procedures are followed. The position involves leading by example, supporting teammates, maintaining a clean and functional site, and providing a positive customer experience. Sales Advisor Leads generally earn $18.50 per hour, comprising a base rate of $12.50 per hour, an average of $2.00 per hour in commission, and $4 in tips for membership sales. Commissions are uncapped, and top performers may earn more.
Requirements
- Must be at least 16 years old.
- Must be legally authorized to work in the United States.
- Have a positive, outgoing attitude and an interest in sales and leadership.
- Have strong customer service skills and the ability to connect with customers and promote membership packages.
- Be able to handle daily site operations and resolve customer issues independently.
- Be willing to learn and develop into a leadership role while working with site managers.
- Have the energy and stamina to stand, move, and engage with customers and teammates for extended periods.
- Be able to lift 25 pounds and work outdoors for long periods.
Nice To Haves
- Previous customer service and/or sales experience.
Responsibilities
- Open and close the car wash according to standard operating procedures.
- Lead by example by greeting customers and using sales scripts to drive membership sales.
- Guide vehicles safely into the car wash and explain the wash process to customers.
- Maintain site cleanliness and functionality.
- Address customer issues and escalate them to leadership when needed to support customer satisfaction and retention.
- Assist with team coaching and ensure teammates follow safety standards and sales scripts.
- Oversee day-to-day site operations and ensure company policies and procedures are followed when serving as manager on duty.
Benefits
- Health benefits
- 401(k)
- Paid time off
- Free car washes
- Opportunities to advance into leadership roles, including Team Leader positions
- Sales training and leadership coaching
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
