Sales Administrator
About The Position
Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 17,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.
Requirements
- Bachelor’s degree preferred.
- Associate degree or equivalent administrative experience will also be considered.
- Minimum two (2) years of experience in an administrative, customer service, sales support, or project coordination role.
- Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously.
- Excellent customer service and relationship management skills.
- Strong written and verbal communication skills.
- Proficient in Microsoft Office, particularly Excel, Outlook, and PowerPoint.
- Experience working with ERP, CRM, or project management systems preferred.
- Strong attention to detail and ability to meet deadlines in a fast-paced environment.
- Self-starter with excellent problem-solving skills and the ability to work independently.
- Collaborative team player with a proactive, customer-focused mindset.
Nice To Haves
- Experience working with ERP, CRM, or project management systems preferred.
Responsibilities
- Support an Account Manager by coordinating multiple fragrance development projects from initiation through completion.
- Enter and maintain projects in Givaudan's project management systems, ensuring information remains accurate and up to date.
- Coordinate project timelines, customer requests, and shipment of fragrance samples.
- Manage pricing, stability, regulatory documentation, and safety document requests for customers.
- Coordinate internally on new business wins, working closely with Pricing, Regulatory, Stability, Vendor Management, and other business functions.
- Source market products and gather business, technical, and creative information to support customer projects.
- Respond promptly to internal and external customer inquiries while providing professional, solutions-oriented service.
- Maintain ongoing communication with customers and internal stakeholders regarding project status, timelines, and priorities.
- Coordinate activities across Evaluation, Marketing, Perfumery, Labs, Customer Service, Planning, Production, Purchasing, Operations, Distribution, QC, and other departments as needed.
- Ensure project documentation, records, and customer information remain organized and current.
- Support continuous improvement initiatives that enhance customer experience and operational efficiency.
Benefits
- Comprehensive benefits package including medical, dental, and vision coverage
- Competitive 401(k) plan with strong company match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
