Sales Administrator
About The Position
Aeroservicios USA is a Miami-based provider of new and refurbished Ground Support Equipment (GSE), serving domestic and international airlines, commercial, cargo, regional, and charter as well as major ground handlers and FBOs. We operate a 110,000 sq. ft. maintenance facility and 150,000 sq. ft. of outdoor storage, supplying equipment through direct sales, leases, and short-term rentals, backed by quality maintenance services. We are seeking a detail-oriented and highly organized Sales Administrator to join our dynamic team. The ideal candidate will play a crucial role in supporting our sales team by managing various administrative tasks and ensuring the smooth operation of the sales process.
Requirements
- Proven experience in a sales administration or similar role.
- Excellent organizational and multitasking abilities.
- Strong attention to detail and accuracy.
- Proficiency in MS Office and Excel.
- Effective communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Familiarity with sales processes and order fulfillment.
- Bilingual in Spanish and English
Nice To Haves
- High school diploma or equivalent; Bachelor's degree preferred.
- Previous experience in sales administration or a related field is a plus.
- Advanced proficiency in Microsoft Excel
Responsibilities
- Coordinate between the client, production, and suppliers for the timely delivery of equipment.
- Follow up on all orders, keeping all parties informed.
- Record orders and confirm all billing, dispatch, and special instruction details with the client.
- Request and record the purchase order.
- Send the order confirmation.
- Send the link to download the equipment manual.
- For clients without established credit, send the invoice, request the deposit, and inform production.
- Request equipment from the workshop or suppliers through the purchasing department.
- Coordinate with the inventory manager for proper recording in the customer order control.
- Keep the client informed about the order's progress.
- Keep production or suppliers informed about pending equipment and committed delivery dates.
- Coordinate with the relevant departments for the client's special instructions (stickers, requested options, export inspections, import records, washing certificates, etc.).
- For clients without established credit, request the balance and withhold dispatch until payment is received.
- Coordinate with the billing department for invoice preparation (for clients with credit).
- Coordinate with the local or export transporter for equipment dispatch.
- Send the invoice with all shipping documents to the client and confirm its receipt and proper filing.
- Remind the client of the payment term before its expiration.
- Follow up on payment until it is received.
- Confirm with the client and end-user that everything has been received according to their expectations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
