Sales Administrator, Connected Solutions

LOGISNEXT AMERICAS INC•Walker, MI

1d•Hybrid

About The Position

The Sales Administrator is a mid-level role within a hybrid Sales Operations organization, responsible for executing and supporting core order-to-bill processes that enable sales effectiveness, operational accuracy, and positive customer experiences. This position sits at the intersection of Sales, Operations, and Billing, owning administrative and system workflows that ensure telematics orders are processed accurately, data remains reliable, and billing handoffs occur seamlessly. The ideal candidate operates with a strong operational mindset, understands the upstream and downstream impacts on order accuracy, and can independently create and manage end-to-end workflows while contributing to continuous process improvement across sales operations.

Requirements

Proven experience managing end-to-end order-to-bill or order management processes
Strong understanding of order intake, validation, fulfillment readiness, and billing handoffs
Proficiency with CRM systems and order management tools
High attention to detail with demonstrated accuracy in data entry and maintenance
Ability to independently identify and resolve order discrepancies, pricing issues, and missing information
Strong operational mindset with awareness of upstream and downstream process impacts
Effective written and verbal communication skills for cross-functional collaboration
Ability to manage multiple workflows simultaneously while meeting deadlines
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Nice To Haves

Experience supporting B2B sales organizations, dealer networks, or channel-based sales models
Familiarity with telematics, SaaS, or subscription-based products and billing models
Advanced proficiency in Microsoft Excel (e.g., lookups, pivots, data validation)
Understanding of sales operations metrics, forecasting concepts, and pipeline reporting
Experience contributing to process improvement initiatives or documenting standard operating procedures

Responsibilities

Independently gather, review, and process telematics orders from dealers and customers, ensuring completeness, accuracy, proper pricing/configuration, and compliance with operational standards.
Own the full order lifecycle from intake through fulfillment readiness and billing handoff, proactively identifying and mitigating risks that could impact delivery or invoicing.
Resolve order discrepancies, missing information, and configuration or pricing issues with minimal escalation, serving as the primary operational partner to sales teams to ensure orders are executable in the system.
Maintain accurate customer, order, and billing data across CRM and sales operations systems, providing timely updates to support sales forecasting and pipeline visibility.
Prepare, review, and deliver complete and accurate billing information, acting as a key liaison with billing and finance teams to resolve corrections, disputes, and reconciliation items.
Identify recurring workflow inefficiencies, recommend process improvements, and document standard procedures and best practices to ensure operational consistency.
Serve as the primary contact for order- and billing-related inquiries while providing informal guidance to less experienced team members and contributing to operational initiatives.

Benefits

Medical, dental, and vision benefits
Paid Vacation, Sick Time, and Paid Holidays
Profit Sharing Opportunities
Flexible Spending and HSA Accounts
401k with automatic company contribution and company match
Short-term and long-term disability insurance
Life, Dependent Life, and AD&D Insurance
Paid Parental Leave (Includes 6-8 weeks of maternity leave and 5 days of paternity leave)
Employee Assistance Program
Employee Discounts
On-site fitness center (Houston)
On-the-job training and development