Sales Administrator

Aston Carter•Holliston, MA

5d•Onsite

About The Position

The Sales Administrator plays a critical role in supporting the sales organization by assisting with order processing, customer communication, and day-to-day sales operations. This position is ideal for an early‑career professional or Entry-level who is motivated, highly organized, and eager to build a long‑term career in sales and customer management. This role offers hands-on exposure to customer interactions, sales processes, and internal operations, with the opportunity to develop into a more advanced sales or account-focused role over time for someone who demonstrates initiative, curiosity, and a strong sales mindset.

Requirements

Strong verbal and written communication skills
Solid organizational, time management, and follow-through skills
Basic comfort working with systems and data (training provided on QuickBooks, ERP, and CRM tools)

Nice To Haves

Prior experience in customer service, sales support, administration, retail, hospitality, or internships is a plus—but not required
A self-starter with a strong work ethic and “go‑getter” mentality
Interested in developing a career in sales, account management, or business development
Highly organized, detail-oriented, and able to manage multiple priorities
Comfortable communicating with customers, sales teams, and internal stakeholders
Curious, coachable, and open to learning systems, products, and processes
Able to perform accurately in a fast-paced, customer-facing environment

Responsibilities

Serve as a point of contact for customers, supporting sales activity, order questions, and basic technical inquiries
Enter and maintain customer purchase orders in QuickBooks, ensuring accuracy of pricing, quantities, and order details
Coordinate shipping logistics by confirming methods, sharing tracking information, and partnering with internal shipping teams to ensure on-time delivery
Update order changes, shipping updates, and customer information in QuickBooks and related systems
Monitor incoming online orders, RFQs, and inquiries from the online store and route them to the appropriate Sales Representatives
Maintain accurate product, pricing, and service information within ERP and CRM systems
Partner with the Production Manager to help ensure inventory and system accuracy
Prepare, ship, and track customer samples
Communicate quality-related updates or issues to customers in a professional and timely manner
Take notes during sales meetings and assist with sales and marketing initiatives as needed