Sales Administrative Assistant

Valor Hospitality Partners•Rising Fawn, GA

9d•Onsite

About The Position

The Sales Administrative Assistant provides administrative and clerical support to the Sales team at McLemore Resort, helping ensure smooth daily operations, accurate documentation, and excellent internal and external communication. This role is essential to supporting group bookings, client correspondence, and general sales office functions.

Requirements

Minimum of high school diploma or equivalent (GED)
Reliable personal transportation
Strong verbal and written communication skills
Proficiency with Microsoft Office (Word, Excel, Outlook)
Excellent organizational skills and attention to detail
Ability to multitask and prioritize in a fast-paced environment
Professional demeanor and strong customer service orientation

Nice To Haves

Prior experience in an administrative, hospitality, or sales support role
Familiarity with hotel/resort booking or CRM software – Delphi/Amadeus, PEP, R&I
Experience in the hospitality or tourism industry

Responsibilities

Answer and direct phone calls, emails, and inquiries related to sales and group bookings and enter into CRM system
Provide day-to-day administrative support to the Sales team, including scheduling meetings, site visits, and appointments
Prepare, proofread, and distribute sales contracts, proposals, correspondence, and reports
Maintain and update client and account records in the resort's CRM or booking system
Assist with preparing materials for BEOs, resumes, client presentations, site tours, and sales meetings
Coordinate with other departments (Front Desk, Conference Services, Banquets, Housekeeping) to support group and event logistics
Track and organize sales documents, contracts, and files, both physical and digital
Assist in generating sales reports, tracking leads, and monitoring booking pace
Order and maintain sales office supplies and marketing collateral inventory
Support the planning and execution of client site visits, including greeting visitors and preparing and dropping welcome amenities.
Assist with group reservation updates as needed including entering rooming lists, making changes, pulling client rooming lists, and setting up group billing in the property management system.
Monitor group cut off dates and check with Conference Service Manager’s on status on room blocks.
Manage Hilton’s FastPay system for group commission processing, including uploading contract, entering pickup and confirming group commission amounts.
Perform other administrative duties as assigned by the Director of Sales