Sales Administrative Assistant

Omni Hotels & Spas•Pittsburgh, PA
•Onsite

About The Position

The Sales Administrative Assistant is responsible for supporting the sales team by managing administrative tasks, ensuring efficient office operations, and providing excellent service to clients and internal departments. This role involves scheduling, correspondence, file maintenance, and coordinating general office functions within a hotel environment.

Requirements

  • Must be able to operate PC, photo copier, telephone, fax, etc.
  • Hearing is critical for telephone inquiries and client and associate handling.
  • Vision is critical for reading contracts and letters, filing, and using the computer.
  • Speech is critical for clear communication with customers and other departments.
  • Literacy is critical for reading manager letters and helping prepare contracts and proposals.
  • Infrequent lifting/pushing/pulling/carrying of office supplies.
  • Repeated bending and kneeling required while filing.
  • Must be able to reach all areas of the hotel to assist clients.

Responsibilities

  • Schedules work load to meet deadlines of manager.
  • Services Express, Associations, SMERF, Corporate, and National Corporate.
  • Types and distributes all correspondence, including booking notices, letters, contracts, etc. for assigned manager, ensuring 100% accuracy.
  • Processes thank you letters with function evaluation.
  • Maintains account files and ensures all necessary information is included.
  • Maintains Readerfiles for Managers.
  • Coordinates general office functions.
  • Ensures timely message delivery to managers, including caller's name, phone number, date, and time.
  • Orders office supplies and maintains them within budgeted guidelines.
  • Answers phone in Omni Standard, maximum of 3 rings.
  • Completes all clerical tasks within Omni standard, 24-48 hours.
  • Ensures timely manner of message delivery as per Omni standard (message includes name, phone #, date, time call received and initials).
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