Sales Administrative Assistant

THREADED FASTENERS INC•Alsip, IL

31d•Onsite

About The Position

The Sales Administrative Assistant performs a variety of clerical and administrative duties to support the Sales Team and the Branch. This role requires maintaining a professional image, fostering good customer relations, and assisting with various sales and administrative tasks.

Requirements

Excellent computer knowledge with proficiency in database management and word processing
Data entry skills
Understanding of the sales process
High energy level
Ability to perform multifaceted projects in conjunction with day-to-day activities
Excellent communication skills, both verbal and written
Professional demeanor
Resourceful, well organized, highly dependable, efficient, and detail-oriented
Team player
High school diploma or equivalent
Two to three years' previous administrative experience

Nice To Haves

Knowledge and experience with the Prophet 21 system

Responsibilities

Always present a professional image to customers and vendors
Establish friendly relations with customers and maintain ongoing relations with the customers
Assist the sales team in providing quotes to the customer
Enter sales orders into the Prophet 21 system
Provide assistance and directions to walk-in customers and visitors
Handle all incoming calls to the main line
Perform billing duties as needed
Occasionally remit payments for Will Call and Credit Card payments sent via email per customer request
Enter purchase orders into the Prophet 21 system
Purchase material
Expedite orders
Compile Cert Packets for customers
Schedule shipments
Follow-up on shipped orders
Help resolve customer issues
Work with warehouse personnel to follow up on order status, aid in problem resolution, etc.
Backup receiving
Scan and link documents into the Prophet 21 system
Order all office/overhead supplies
Contact shipping vendors to arrange daily pick-ups