Sales Administrative Assistant

A&K Railroad Materials Inc•Salt Lake City, UT

13d•Onsite

About The Position

A&K Railroad Materials Inc. is a leading supplier of new and used railroad track materials with sales offices and a network of storage and distribution facilities across the United States. The company seeks a driven individual for a sales administrative position in the Salt Lake City sales office. This role offers hands-on learning of all aspects of the railroad track material business. Sales administrative assistants at A&K are responsible for assisting and developing business opportunities outlined by inside and outside sales managers, and will aid in creating solutions to grow overall sales through increased velocity and customer satisfaction.

Requirements

Customer Service Oriented
1-3 years administrative office experience; preferably in a Sales environment
Ability to multitask and have excellent time management skills
Strong organizational skills
Excellent written and oral communication skills
Working knowledge of Microsoft Office – Outlook, Word, Excel, & Power Point

Responsibilities

Answering and directing customer calls.
Handle data entry into A&K’s enterprise system including but not limited to; quote entry, order entry, and processing.
Order tracking and communicating shipping information and status with customer base.
CRM data entry and management.
Arrange travel for SLC sales staff and meeting agendas.
Assist with customer complaints, documentation, and resolutions.
Prepare quotations utilizing in-house technology.
Take proactive approach to learn product line as well as material inventory.
Assess, collect, and report competitive information.
Work effectively with outside sales personnel regarding customer needs and business opportunities.