Sales Admin Specialist

Kirby Corporation•Dallas, TX

2d•Onsite

About The Position

Thermo King of Dallas is Now Hiring a Sales Admin Specialist at 3323 Jane Lane, Dallas TX 75247. This role provides office support by implementing administrative systems, procedures, and policies, and monitoring administrative projects.

Requirements

Demonstrates quality work through accuracy, thoroughness, and attention to detail.
Exhibits efficiency in problem solving by identifying and resolving problems in a timely manner to meet established customer deadlines.
Strives to continuously build knowledge and skills and share expertise with others.
Commitment to a standard of excellence in customer service.
Shows adaptability by effectively responding to frequent change, delays, or unexpected events.
Exhibits superior dependability by consistently arriving to work on time and as scheduled.
Contributes to building a positive team environment through commitment, respect, and communication.
Demonstrates professionalism by acting with integrity, high moral standards, and personal accountability.
Shows organizational support by consistently following policy and procedures.
Ability to utilize desktop computer systems, hardware and operating systems (i.e. MS Word, MS Excel, MS Access, MS Outlook, Internet Navigation, 10-key touch, Minimum 40 WPM)
A minimum of 3 (three) years of previous job experience with customer service or sales support experience.
High school diploma or GED is required.

Nice To Haves

Associates degree or Bachelor’s degree is preferred.
industry related experience is preferred.
Prefer candidates with experience effectively handling customers and communicating with multiple departments.

Responsibilities

Coordinate all incoming phone calls, messages, and emails to the correct sales personnel.
Supports Sales and Field Sales Representatives in managing and growing select accounts.
Supports set-up of new accounts as directed, as it relates to setting-up inventory management mechanisms and facilitating initial customer site organization.
Educates assigned accounts as directed, notifying customer of changes / improvements to value proposition (e.g., specials, new products).
Ensure timely and accurate invoicing and processing of sales tickets to maintain financial integrity and customer satisfaction.
Assists in retaining and growing accounts.
Delivers technical support to customers in the assigned territory as directed by Sales and Field Sales Representatives.
Proactively identifies customer-specific operational improvement opportunities.
Provides guidance on how to apply product(s).
Conducts product demonstrations and safety seminars.
Provides documentation of cost savings.
Delivers commercial services to customer in assigned territory as directed by Sales Managers and Field Sales Representatives.
Receives simple order requests.
Provides order status.
Interacts with other departments critical to customer service and product delivery and assists all departments as needed to improve efficiency of the organization.