Sales Account Representative - Customer

PLA Buyer LLC•Orlando, FL

11d•Onsite

About The Position

At PLA, our Freight Brokerage team helps shippers move freight with confidence. We're looking for a Sales Account Representative who loves the hunt for new business, knows how to earn a customer's trust, and wants their results to show. You'll use technology, market insight, and your own drive to win new accounts, grow existing ones, and deliver the kind of service that keeps customers coming back. The job comes with biweekly pay, full benefits, and a 401(k).

Requirements

At least 1 year of customer service experience.
An associate's degree (required).
A natural sales ability and the initiative to go after new opportunities.
Strong relationship-building skills with customers and coworkers.
Clear, confident communication, both on the phone and in writing.
Sound judgment, accuracy, and attention to detail.
Proficiency in Microsoft Office (Outlook, Word, Excel).

Nice To Haves

A bachelor's degree in transportation or logistics is preferred.

Responsibilities

Research leads, reach decision makers, and turn freight opportunities into new business that meets monthly sales targets.
Build a portfolio of active clients and balance growing existing accounts with prospecting and lead generation.
Show customers how our services benefit their business, negotiate rates, develop logistics solutions, and execute freight on their behalf.
Take part in tactical and strategic bid opportunities, including the RFP process.
Advise customers on transportation market trends and give them recommendations they can act on.
Work with Carrier Operations and Key Account teams to source capacity, and partner with vendors, carriers, and account managers to deliver top-level service.
Use our CRM to find and generate leads, track activity, and keep customer records up to date.

Benefits

Biweekly Pay
Daily Pay Option
Paid Time Off (PTO)
Medical: A choice of 3 Blue Cross Blue Shield plans, with weekly premiums starting at $28.75.
Prescription Drugs: Copays start at $10 for generic medications.
Dental: MetLife plans cover preventive care at 100%, with premiums starting at $5.76 per week.
Vision: Superior Vision by MetLife includes $10 eye exams and a $150 frame allowance, starting at $1.46 per week.
Health Savings Account (HSA): Tax-advantaged savings, with a company contribution of up to $750 a year.
Flexible Plan Options: You can choose the coverage that fits your needs and budget.
401(k): The company match. You're eligible the first of the month after 90 days, and you have access to a Financial Wellness Consultant.
Free Life Insurance and AD&D: Basic coverage is provided at no cost from your first day.
Voluntary Short-Term Disability: It replaces up to 60% of your weekly covered earnings if you're out with a non-work-related injury or illness.
Employee Assistance Program (EAP): Free, confidential support for work stress, grief, legal or financial issues, and more.
Voluntary Benefits: MetLife Legal and Identity Theft Services, plus pet insurance through ASPCA.
LifeMart Discounts (through ADP): Savings on everyday items and larger purchases.
Dell Employee Purchase Program: Discounts on Dell products for personal use.