Customer Account Representative

Alphabe Insight Inc • Chicago, IL

3d • $3,825 - $4,475

About The Position

Entertainment Travel Associates is seeking a personable, detail-oriented Customer Account Representative to build strong customer relationships and support account-related inquiries. The role involves understanding customer needs and providing reliable information about company products and services. Training, ongoing guidance, and professional development are available to help the successful candidate develop customer relationship and account support skills. The position offers opportunities for advancement and practical exposure to marketing campaigns, brand promotions, and customer engagement strategies. Compensation is listed as $60,000–$65,000 annually and USD 3,825–4,475 monthly.

Requirements

• Strong interpersonal and verbal communication skills.
• Customer-focused attitude and professional demeanor.
• Good organizational skills and attention to detail.
• Ability to handle inquiries thoughtfully and identify practical solutions.
• Dependable, adaptable, and comfortable working collaboratively.

Nice To Haves

• Previous account management or customer service experience is a plus but not required.

Responsibilities

• Assist customers with general account inquiries and service-related questions.
• Explain available products, services, and account procedures clearly and professionally.
• Build positive relationships through consistent and attentive customer interactions.
• Help identify customer needs and recommend appropriate options.
• Maintain accurate account information and follow established procedures.
• Coordinate with relevant team members to address customer concerns.
• Support customer satisfaction and retention initiatives.
• Contribute to initiatives supporting business growth and brand recognition.
• Develop skills and gain exposure in campaign coordination, market research, project management, and relationship building.

Benefits

• Hands-on training and ongoing guidance.
• Opportunities to develop customer relationship and account support skills.
• A collaborative and supportive team environment.
• Professional development and potential advancement opportunities.
• Clear pathways for professional advancement and increased responsibilities.
• Opportunities to strengthen marketing, communication, leadership, and strategic planning skills.
• Practical exposure to marketing campaigns, brand promotions, and customer engagement strategies.
• Competitive salary.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed