Sales Account Representative

Supermicro • San Jose, CA

9d

About The Position

Supermicro Computer is looking for a Sales Account Representative who has experience with selling technical solutions and developing business. The ideal candidate must also have a proven track record in winning enterprise level relationships and consistently achieving and exceeding assigned sales quotas.

Requirements

• Associate degree is required.
• 1+ years of customer service experience in tech industry is desired.
• Experience in data entry with strong attention to details.
• Familiar with scheduling production and tracking orders.
• Possess strong communication skills, ability to communicate both effectively and professionally through: phone, E-mail, verbal and presentation – these will be closely evaluated skills across multiple disciplines, cultures and geographies.
• Experience in customer service and dealing with clients directly, must have problem solving skills.
• Strong organizational skill, consistent track record of meeting or exceeding assigned jobs.
• Must have expert knowledge on excel.

Nice To Haves

• Bachelor degree is strongly preferred.

Responsibilities

• Responsible for sales account maintenance.
• Provide technical and administrative product information.
• Performs daily clerical and office maintenance tasks, such as typing correspondence, coordinating, data entry, quotations and process documents.
• Monitor inventory, follow up ETA with purchasers and feedback to internal departments in a timely manner for any discrepancies.
• Act as a liaison between sales, purchasing, production, procurement, and logistics departments.
• Provide assistance for intra-company project coordination between sales and non-sales departments.
• Enter, monitor, and communicate directly with clients regarding status of their orders, facilitating credit issues and negotiating returns.
• Develop superior customer service relationships with prospects, compose report and send to clients on daily basis.
• Provide backup support for the manager and team members.
• Other duties may also be assigned.

Benefits

• Comprehensive benefits package
• Candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree