Sales Account Manager

SPEEDY CPS LLC•Boise, ID

5d•Onsite

About The Position

The Sales Account Manager is responsible for growing existing accounts and acquiring new customers in the Boise, Idaho territory, working through the downtown Boise and Meridian locations. This hybrid sales role combines outside prospecting with account relationship management. The manager develops and maintains favorable client relationships, increases revenue, ensures the organization’s products and services meet client needs, provides sales quotations, and sustains and renews client contracts. The role requires expertise in print industry and sign sales products and services, a strong focus on customer satisfaction, and close partnership with location leadership, account managers, customer service, sales support, and production teams. The position is not remote.

Requirements

At least 4 years of sales experience in account management and relationship-based selling.
Print industry and sign sales experience is required by the job description.
Proficiency in Excel, Word, PowerPoint, and Adobe.
Strong verbal and written communication skills, including strong phone communication skills.
Ability to collaborate with team members.
Ability to set and meet deadlines, multitask projects, organize work, follow through, and pay attention to detail.
Ability to achieve monthly and annual sales goals.
Familiarity with field concepts, practices, and procedures; ability to use experience and judgment to plan and accomplish goals.

Nice To Haves

Print industry and/or brand management experience is highly desired.
At least 3 years of experience in the field or a related area is recommended.

Responsibilities

Develop and maintain client relationships to increase sales within assigned accounts.
Meet sales and performance goals, including a monthly sales goal of $83,334 and year-over-year account growth.
Prospect for new customers and sales opportunities, meet external sales goals, and identify new accounts or prospects.
Partner with organizational leaders and General Managers to develop marketing campaigns, sales activities, and events that drive growth and attract clients.
Plan sales programs, address objections, identify influences on customer buying behavior, and assist with negotiations.
Understand the customer base, industries, companies, and products and services offered; find opportunities to increase market share within existing accounts.
Coordinate with sales support teams on order entry, project coordination, quote follow-up, customer opportunities, and accounts that have not ordered for at least six months.
Use sales technology and assign sales support work that enables more time for sales activities.
Collaborate with leaders across the organization on processes, workflows, department requirements, and initiatives that support customer expectations.
Stay current on pricing strategies and customer billing procedures, and solve problems to help customers grow their businesses.
Understand how products are produced and work with sales support to ensure orders are entered correctly in the MIS.
Upsell additional products and solutions.
Work with senior sales management, location leaders, and other sales team members to grow organizational sales.
Monitor and achieve monthly KPIs, including gross margin, estimate conversion, average order values, and customer satisfaction measures.
Travel as needed and work outside normal hours when necessary to support and find customers.