Sales Account Manager, Small Commercial Wholesale Business

The Hartford•Hartford, CT

8d•Hybrid

About The Position

The Alternative Market Placement (AMP) department operates as an insurance agency within The Hartford, providing coverage options for small commercial exposures outside the company’s Small Business appetite. The team works with brokers and carriers to place and service additional lines of business, and provides access to Maxum Insurance while supporting total-account solutions through policyholder services. The Alternative Market Account Manager is a licensed agent who works with wholesale brokers and carriers to place or retain business for retail agents and insureds. The role uses market and product knowledge to match business with appropriate carriers and coverage, and requires collaboration, receptiveness to coaching, adaptability, and a commitment to continuous improvement and innovation. This position follows a hybrid schedule, with an expectation of working in an office three days per week, Tuesday through Thursday. The annualized base pay range is $68,800–$114,000. Actual pay may vary based on factors including performance, proficiency, and demonstrated competencies. Total compensation may also include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The listed salary range reflects the possibility of hiring at different position titles and levels based on background and experience.

Requirements

At least 3 years of Commercial Carrier or Agency Insurance experience.
Active Property & Casualty (P&C) Insurance Producer license in all 48 states; applicants are asked to include their license number or NPN and confirm it reflects a full P&C license.
Working knowledge of Property, Auto, Workers’ Compensation, Package and Umbrella, Excess, Professional Liability, and Management Liability.
Understanding of territory growth and retention objectives.
Ability to analyze complex business and think outside the box.
Ability to document risk decisions in accordance with procedures.
Ability to leverage product, appetite, and carrier knowledge to place business.
Knowledge of coverage forms and policy language, including appropriate use of forms and exclusions, and ability to articulate the features and benefits of AMP products and services.
Ability to work with high-hazard business and anticipate underwriting questions from other carriers.

Responsibilities

Review submissions and applications for complex business and apply market and product knowledge to place business with the carrier that best meets customer needs.
Obtain information from agents and small business owners to support issuance of new and renewal policies.
Manage high-volume work with energy, flexibility, resilience, multitasking, and effective prioritization.
Meet or exceed territory goals and understand applicable products, laws, regulations, and governance.
Build relationships with wholesale broker partners and retail agents, serving as an advisor and resource to agency partners.
Partner with the Sales Representative and territory underwriter to drive results on individual accounts and achieve final account pricing and relationship outcomes.
Demonstrate knowledge of agency operating models.
Use sales skills and business relationships to drive growth and profit opportunities.
Establish and maintain a pipeline of new opportunities.
Manage cross-sell, up-sell, and account-round opportunities.
Leverage relationships with internal partners—including Inside Sales, Book Consolidation, Operations, Hartford Financial Products, Sales, and Underwriting—to write and retain business in the territory.
Consult with small business owners or producers to answer questions about coverage and AMP processes.
Take ownership of service issues on assigned accounts and work with partners to resolve issues and service items while maintaining relationships.