Sales Account Executive

Knight Watch Inc•Comstock Park, MI

12d•Onsite

About The Position

The Account Executive is responsible for driving new business acquisition, developing the assigned territory, and expanding Knight Watch’s market presence through targeted prospecting, relationship building, and strategic account development. This role focuses on creating qualified pipeline, advancing opportunities, developing customized solutions, and converting prospects into long-term customers. We are seeking an Account Executive for our Grand Rapids, Michigan location; someone who reflects our core values of Dedicated, Confident, Fun, Team Player, and Problem Solver and is committed to delivering outstanding service.

Requirements

Sales, business development, account management, or customer-facing experience that shows the ability to build relationships and create new opportunities.
A strong desire to learn, grow, and succeed in a consultative sales environment.
Communicates clearly and confidently, builds strong relationships, and represents Knight Watch with professionalism.
Approaches negotiations with preparation, confidence, and a focus on creating value for the customer and the company.
Uses CRM systems, pipeline management tools, and forecasting practices to stay organized, proactive, and accountable.
Works well with technical, operational, project management, and sales teams to create a strong customer experience.
Stays organized, manages priorities well, and keeps momentum moving in a fast-paced environment.
Takes ownership, shows initiative, and follows through with a high level of accountability.
Brings a customer-first mindset and a problem-solving approach to every opportunity.
Lives the Knight Watch core values of Dedicated, Confident, Fun, Team Player, and Problem Solver in daily work, customer interactions, and team collaboration.

Nice To Haves

Interest or experience in technology, security, building systems, or related solutions is a plus.
A degree is helpful but not required; we value the right mindset, work ethic, communication skills, and commitment to winning as a team.

Responsibilities

Create new business opportunities through proactive prospecting, networking, referrals, partnerships, and consistent territory engagement.
Develop a qualified pipeline that supports revenue growth, margin goals, and long-term customer relationships.
Lead discovery conversations, qualify opportunities, and help customers identify solutions that align with their goals, budget, and decision timeline.
Advance opportunities through the sales process with disciplined follow-up, clear next steps, and consistent communication.
Partner with Solution Architects, Sales Engineers, Account Managers, and Project Managers to develop customer-focused solutions that create long-term value.
Lead proposal development, pricing discussions, and solution presentations with confidence, preparation, and support from internal teams.
Prepare proposals and scopes of work that are accurate, complete, competitive, and aligned with customer needs, expectations, budgets, and company margin expectations.
Maintain accurate CRM records, including opportunity stages, close dates, forecast value, customer notes, next steps, and activity tracking.
Use CRM data and customer insights to improve forecast accuracy, identify risk, uncover growth opportunities, and support better sales decisions.
Serve as a trusted commercial point of contact within the assigned territory, representing Knight Watch with professionalism, confidence, and follow-through.
Coordinate with operations, engineering, project management, and sales support teams to support clean handoffs, strong execution, and a positive customer experience after the sale.
Share customer feedback and market insights with leadership to support continuous improvement, stronger solutions, and future growth.
Actively participate in sales meetings, training programs, and strategic planning activities with a team-first, growth-minded approach.