Sale Coordinator

Bonhams•Marlborough, MA

About The Position

The Sale Coordinator is an integral role in the auction process, supporting the Specialists in the successful delivery of auctions as well as the day to day running of the department. The role involves being an experienced user of Auctioneer 3, the bespoke Auction Management System and primary business tool. Responsibilities include managing clients and their property throughout the sale cycle, acting as the primary contact for external stakeholders, coordinating the movement of property, supporting clients with after-sale inquiries, and assisting departments with preparing valuations and condition reports. The role also involves supporting day-to-day auction activities, responding to client inquiries, bidding, and event management.

Requirements

Strong time management and organizational ability
Excellent communication in all modes with both internal and external stakeholders
Ability to manage workflow and priorities in a fast-moving environment
A flexible approach and a willingness to support departments and teams outside of your core responsibilities
1-2 years in an administrative position (not necessarily from an auction background)

Responsibilities

Act as the department’s experienced user of Auctioneer 3, the bespoke Auction Management System and primary business tool.
Manage clients and their property throughout the sale cycle, including receipting property into A3, generating and issuing consignment contracts, requesting and uploading client details and payment management.
Serve as the Department’s primary contact for a range of external stakeholders ranging from clients to restorers and suppliers, escalating to Specialists when required.
Co-ordinate the movement of property throughout the sale cycle, working with various departments, regional offices, Operations & Photography to ensure efficient and compliant stock transfer.
Work with Client Services and Operations to support clients with after sale enquiries, including the resolution of payments and arranging shipping quotes for both purchased and unsold lots.
Support departments with preparing valuations, condition reports and condition photography as required.
Support on day to day auction activities and ensure the departments have all it needs to run smoothly and effectively. Tasks will include responding to client enquiries pre- and post-sale, bidding, and event management.
Perform other duties as assigned by your Manager.

Benefits

Excellent medical, dental and vision insurance – HMO, EPO, PPO with FSA and HSA
20 days paid time off (PTO)
12 paid holidays and holiday break from Christmas to New Years Day
16 weeks fully paid parental leave (after one year)
flexible work arrangements
401(k) retirement plan with company contribution (after one year)
Life insurance with AD&D
Short- and long-term disability
Tuition reimbursement
Commuter benefits (transit and parking)
Employee assistance program (EAP)
Professional development: free online training and expansive content library
Employee resource groups: social club, diversity committee, mentorship program
Sponsored socials: annual summer and holiday parties, monthly birthday treats, weekly breakfast