Safety & Training Supervisor

National Express•Urbandale, IA

About The Position

The Safety & Training Supervisor leads the design, development, and implementation of initial and recurrent training programs for transportation personnel. The role supervises driver trainers and supports the recruitment, training, and evaluation of school bus drivers. It also administers driver drug and alcohol testing and safety programs, investigates accidents and safety-related complaints, and promotes safe operations and excellent customer service. The position requires a high school diploma or equivalent and a commercial driver’s license with Passenger and School Bus Endorsements, as well as SBDI certification. A state certification program or Durham’s Training Academy must be completed; equivalent trainer work experience may be substituted as appropriate. Some college, prior school-bus transportation training experience, and supervisory experience are preferred. Summit School Services offers medical, dental, vision, and basic life insurance coverage, holiday pay, PTO accrual, and access to a retirement savings plan. The company is committed to safeguarding children and passengers and to equal employment opportunity.

Requirements

High school diploma or equivalent.
SBDI certification required.
Commercial Driver’s License with Passenger and School Bus Endorsements required.
Must complete a state certification program or Durham’s Training Academy for school bus driver instructors; equivalent work experience as a trainer may be substituted as appropriate.
Strong working knowledge of MS Office software, including Word, Excel, Outlook, and PowerPoint, and transportation-related software.
Strong leadership and interpersonal skills.
Strong organizational and group presentation skills.
Well-developed multitasking and time-management skills.
Ability to provide direction, coaching, and mentoring while creating an environment that encourages and values input and feedback.
Ability to respond to unanticipated events to ensure excellent customer service.
Ability to investigate claims and incidents involving questionable conduct, accidents, and related matters.
Computer literacy in word processing and spreadsheets.
Demonstrate ethical best practices and personal integrity.

Nice To Haves

Some college education preferred.
Three years as a trainer in the school bus transportation industry desired.
Supervisory experience preferred, specifically experience supervising or training a driver workforce.

Responsibilities

Lead, design, develop, and implement initial and recurrent training programs for transportation personnel.
Supervise driver trainers by establishing objectives, standards, work schedules, and accountability for job performance.
Proactively recruit individuals to apply and train them to become school bus drivers.
Provide classroom instruction and behind-the-wheel training to applicants and bus drivers to support successful completion of training and testing; recommend upgrades as necessary.
Provide ongoing training and performance evaluations for driver employees.
Administer and maintain the company’s random and pre-employment drug and alcohol testing program in conjunction with the corporate office.
Develop and conduct regularly scheduled driver safety meetings.
Respond to personal injury and vehicle accidents through on-scene investigation and prepare and submit reports to the corporate office in accordance with company policy.
Investigate customer service complaints relating to safety and take appropriate corrective action.
Administer and maintain the company’s Safe Driver Award Program.
Share concerns about suspicious or inappropriate behavior with a supervisor or manager.
Perform other duties as assigned.