Safety Training Lead

Gateway Community & Technical College•Southlake, TX

About The Position

The Safety Training Lead owns the training approach for Gateway Church’s Safety Services Team, preparing permanent part-time officers, Plain Clothes and Medical Serve Teams, and security contractors to help protect Gateway’s people and property. The role develops and delivers training in de-escalation, emergency response, medical basics, active threat response, and Gateway-specific safety protocols. The position maintains relationships with third-party training providers and instructors to help ensure team members meet applicable state licensing, certification, and training requirements. The Safety Training Lead coordinates onboarding, training records, drills, and exercises across campuses; evaluates training effectiveness and updates the curriculum based on incidents, drills, and feedback. The role works with the Central Safety Manager and Operations Lead to align training with scheduling needs, current systems, technology, and emergency plans. It also supports campuses with safety training and site assessments, recommends physical security improvements, and helps maintain and procure equipment and gear for training and operational readiness. The position serves at weekend services and churchwide events as ministry needs require, participates in a rotating on-call capacity outside scheduled hours, and may serve in PPO and Plain Clothes security roles as directed by the Manager. As a Gateway Church team member, the role is expected to support, recruit, and develop Serve Team members and serve the broader team as organizational and ministry needs arise. Employment requires membership in Gateway Church or becoming a member upon employment.

Requirements

  • A clear passion for Jesus and a strong biblical foundation.
  • Proven ability to build and deliver training that changes how people perform under pressure.
  • Ability to work independently across many locations without daily direction.
  • Working knowledge of de-escalation, emergency response, and church or venue security protocols.
  • Ability to train Serve Team and part-time personnel to a professional standard.
  • Sound judgment under pressure and the ability to stay calm and decisive in an emergency.
  • Ability to maintain a security posture in a ministry-minded, approachable manner with staff, Serve Team members, and congregants.
  • Strong record-keeping discipline for certifications, licensing, and completion tracking.
  • Excellent verbal and written communication, including presentation skills.
  • Comfort holding others accountable with clarity and care.
  • Strong time-management skills and ability to manage several priorities at once.
  • Proficiency in Microsoft Office and ability to learn and use new software and systems.
  • High school diploma or equivalent.
  • Five or more years of security, law enforcement, military, or emergency response experience, including a training role.
  • Currently hold, or be able to obtain upon hire, a Level IV Texas Private Security License.
  • Must be a member of Gateway Church or become a member upon employment.
  • Able to sit or stand for extended periods; occasionally kneel or crouch; frequently lift and/or move up to 10 lbs.; occasionally lift and/or move up to 25 lbs.; patrol facilities and parking areas on foot for extended periods; respond quickly to incidents; lift and move up to 50 lbs.; and work weekends, evenings, and on-call hours.

Nice To Haves

  • Instructor certification in de-escalation, first aid and CPR, active threat response, or a comparable discipline.
  • Bachelor’s degree, or prior experience training Serve Teams in a church environment.

Responsibilities

  • Own the training curriculum for the Safety Services Team.
  • Coordinate training in de-escalation, emergency response, medical topics, active threat response, and Gateway-specific safety protocols.
  • Onboard new team members.
  • Work with the Safety Services Coordinator to track certification, licensing, and training completion records.
  • Coordinate and execute drills and exercises with campuses, including after-action reviews.
  • Partner with the Central Safety Manager so training accounts for scheduling and individual team members’ needs.
  • Partner with the Operations Lead so training reflects current systems, technology, and emergency plans.
  • Evaluate training effectiveness and adjust curriculum based on incidents, drills, and feedback.
  • Ensure equipment and gear are properly maintained and procured for training and operational readiness.
  • Support campuses and Campus Pastors with safety training for staff and Serve Teams; conduct campus site assessments and recommend physical security improvements.
  • Serve at weekend services and churchwide events as required by the ministry calendar.
  • Serve in a rotating on-call capacity outside scheduled hours with the Manager and Operations Lead, including alarm response and after-hours issues.
  • Serve in PPO and Plain Clothes security roles as needed at the Manager’s direction.
  • Support, recruit, and develop Serve Team members and serve alongside the broader team as ministry and organizational needs arise.
  • Perform other duties as assigned.
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