Safety Training Lead

Gateway Church•Southlake, TX

About The Position

The Safety Training Lead owns the development and delivery of training for Gateway Church’s Safety Services Team, including permanent part-time officers, Plain Clothes and Medical Serve Teams, and security contractors. The role coordinates training in de-escalation, emergency response, medical basics, active threat response, and Gateway-specific protocols, while maintaining relationships with third-party training providers and instructors to help ensure applicable state licensing, certification, and training requirements are met. The role supports training and operational readiness across campuses, works with Safety Services leadership and operations partners, evaluates and updates curriculum using incidents, drills, and feedback, and ensures training and operational equipment is maintained and procured. The position also supports campus safety training and site assessments, serves during weekend services and churchwide events as needed, participates in rotating on-call coverage, and may serve in PPO and Plain Clothes security roles. As a Gateway Church team member, the role is expected to support, recruit, and develop Serve Team members and assist with broader ministry and organizational needs. Applicants must have a clear passion for Jesus and a strong biblical foundation, a high school diploma or equivalent, and at least five years of security, law enforcement, military, or emergency response experience that includes a training role. They must hold or be able to obtain upon hire a Level IV Texas Private Security License. Employment also requires becoming a Gateway Church member, if not already a member. The role involves extended periods sitting or standing, occasional kneeling or crouching, lifting and moving loads up to 50 pounds, patrolling facilities and parking areas on foot, and working weekends, evenings, and on-call hours.

Requirements

  • Clear passion for Jesus and a strong biblical foundation.
  • High school diploma or equivalent.
  • Five or more years of security, law enforcement, military, or emergency response experience, including a training role.
  • Currently holds, or is able to obtain upon hire, a Level IV Texas Private Security License.
  • Proven ability to build and deliver training that changes how people perform under pressure.
  • Able to work independently across many locations without daily direction.
  • Working knowledge of de-escalation, emergency response, and church or venue security protocols.
  • Able to train Serve Team and part-time personnel to a professional standard.
  • Sound judgment under pressure and ability to stay calm and decisive in an emergency.
  • Able to maintain a ministry-minded, approachable security posture with staff, Serve Team members, and congregants.
  • Strong record-keeping discipline for certifications, licensing, and completion tracking.
  • Excellent verbal and written communication, including presentation skills.
  • Comfortable holding others accountable with clarity and care.
  • Strong time-management skills and ability to manage several priorities at once.
  • Proficient in Microsoft Office and able to learn and use new software and systems.
  • Must be a member of Gateway Church or become a member upon employment.
  • Able to sit or stand for extended periods, occasionally kneel or crouch, frequently lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds.
  • Able to patrol facilities and parking areas on foot for extended periods, respond quickly to incidents, lift and move up to 50 pounds, and work weekends, evenings, and on-call hours.

Nice To Haves

  • Instructor certification in de-escalation, first aid and CPR, active threat response, or a comparable discipline.
  • Bachelor’s degree, or prior experience training Serve Teams in a church environment.

Responsibilities

  • Own the Safety Services Team training curriculum.
  • Coordinate training in de-escalation, emergency response, medical topics, active threat response, and Gateway-specific safety protocols.
  • Onboard new team members.
  • Work with the Safety Services Coordinator to track certification, licensing, and training completion records.
  • Coordinate and execute campus drills and exercises, including after-action reviews.
  • Partner with the Central Safety Manager so training accounts for scheduling and individual team members’ needs.
  • Partner with the Operations Lead so training reflects current systems, technology, and emergency plans.
  • Evaluate training effectiveness and adjust the curriculum based on incidents, drills, and feedback.
  • Ensure equipment and gear are properly maintained and procured for training and operational readiness.
  • Support campuses and Campus Pastors with safety training for staff and Serve Teams.
  • Conduct campus site assessments and recommend physical security improvements.
  • Serve at weekend services and churchwide events as required by the ministry calendar.
  • Serve in a rotating on-call capacity outside scheduled hours with the Manager and Operations Lead, including alarm response and after-hours issues.
  • Serve in PPO and Plain Clothes security roles as needed at the Manager’s direction.
  • Support, recruit, and develop Serve Team members and serve alongside the broader team as ministry and organizational needs arise.
  • Perform other duties as assigned.
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