Safety Specialist (part-time)

Skokie Public Library•Skokie, IL

3d•$22 - $24•Onsite

About The Position

Under the direction of the Safety Supervisor, performs duties related to creating a safe and secure environment for patrons and staff.

Requirements

Minimum of one year of recent experience in social services position or relevant experience
Outstanding interpersonal and communication skills (written and oral)
Exceptional organizational skills
Ability to collaborate with others, and to develop and maintain effective working relationships with a culturally diverse workforce and community
Ability to thrive in a working environment with constant public contact with people from all backgrounds and age groups
Broad cultural competency knowledge and skills, and ability to work effectively with a culturally diverse workforce and community
Commitment to and demonstrated success discussing, integrating, and promoting diversity, equity, inclusion, and accessibility
Outstanding customer service skills
Ability to exercise reasonable and professional judgment
Ability to anticipate and creatively solve problems with a flexible mindset and handle stressful situations in a positive manner
Ability to fairly and consistently apply library’s policies, including Appropriate Library Use policy and Enforcement of Library Use Rules and Notification of Suspension policy
Ability to attain CPR/AED certification and deliver basic first-aid
Ability to work independently and handle multiple initiatives in a prompt and effective manner
Ability to handle a wide variety of activities and confidential matters with discretion
Ability to learn state and local laws related to library safety
Ability to use extensive workplace technology including email, internet, intranet, hands-free communication devices (Vocera), CCTV surveillance software, and mobile smartphone
Ability to positively adjust to change
Regular, predictable, and punctual attendance

Nice To Haves

Experience with and knowledge of social work and social services available in Skokie area
CPI certified or equivalent crisis prevention training
Experience with mental health first aid, trauma-informed practices
Experience working in or with public libraries
Multilingual skills in English plus another language(s) relevant to the Skokie community
Deep personal dedication to public service

Responsibilities

Proactively collaborates with library staff and outside agencies, such as social workers, mental health professionals, and law enforcement and emergency responders, to anticipate, prevent, and respond to serious or emergency situations
Works with library staff to prevent and manage incidents occurring on library property, including preparing and reviewing written incident reports and completing necessary follow-up on incidents
Works with staff to provide information, support, referrals, and assistance to people who are experiencing mental health issues, addiction, homelessness, or issues of general exclusion or disengagement
Facilitates and participates in daily safety meetings with library staff
Issues and manages suspensions of individuals in collaboration with other library staff as needed based on the library’s policy on the enforcement of library use rules and notice of suspension
Performs a total security check of library facilities after closing
Provides crowd control at special events
Circulates continuously among public service areas of the library
At a minimum of once per shift, performs a security check of all staff spaces within the library
At a minimum of once per shift, performs a security check of the exterior of the library checking for unauthorized activities, graffiti, building damage, and/or maintenance concerns
Makes suggestions for improving library safety
Provides support to the maintenance staff as needed
Performs other related duties as assigned