Safety Security Officer, Van Cortlandt Park, Afternoon Shift

Westhab, Inc•New York, NY

6d•$0 - $20

About The Position

The Safety Security Officer/Residential Aide ensures the safety and security of clients, staff, and property at a homeless shelter. The position reports to the Shift Supervisor and Security Manager of the facility. Proof of COVID-19 vaccinations is required. The role involves monitoring and interacting with clients, responding to incidents and crisis situations, controlling facility access, conducting security rounds and inspections, assisting with client intakes and appointments, and completing required documentation. It also includes reception and administrative duties, monitoring surveillance and fire alarm systems, supporting fire response and evacuations, and safeguarding equipment. The position is scheduled from 3:00 PM to 11:30 PM, with a 40-hour work week. Weekend work is required, and flexible shifts and overtime may be necessary.

Requirements

High school diploma or GED.
Prior security experience.
New York State Security Guard License.
Current 8 Hour Annual Certificate.
Fire Guard License for Shelters.
Excellent written and verbal communication skills.
Must be able to work flexible shifts, weekends, and overtime if necessary.
Proof of COVID-19 vaccinations required.

Nice To Haves

Certification in Nonviolent Crisis Intervention (CPI).

Responsibilities

Inspect clients’ rooms daily.
Escort clients to appointments as needed.
Interact with clients, monitor their behavior, maintain good rapport, provide customer service, and encourage compliance with facility policies and procedures.
Control access at the main entrance by screening clients and visitors with a magnetometer and X-ray machine to detect and prevent weapons from entering the site.
Intervene in crises to de-escalate potential situations and document the situations and interventions.
Conduct hourly rounds throughout the facility, including hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces.
Respond to incidents.
Assist with client intakes.
Perform daily pack-ups and log property belonging to clients who are AWOL.
Store and remove client property after the mandated storage period expires.
Maintain a clean and organized storage area.
Complete logs, incident reports, and other required documentation.
Call police, the fire department, and other first responders as directed.
Perform administrative and receptionist duties at the operations desk.
Monitor video surveillance cameras and the fire prevention/detection alarm notification system.
Perform duties related to fire incidents and building evacuations when necessary, following fire procedures.
Ensure the safety and security of assigned equipment.
Perform other tasks as assigned.