Safety & Quality Representative

Beacon Mobility•Houston, TX

4d•Onsite

About The Position

Adroit Advanced Technologies, Inc. (ADROIT) is seeking a meticulous and detail-oriented Safety & Quality Representative to join our compliance team. The pay rate for this role is $21.00/hour. This role is essential to maintaining high-quality data standards and ensuring compliance for ADROIT drivers and providers.

Requirements

Strong attention to detail with an ability to assess situations critically and fairly.
Willingness to travel occasionally for in-person training.
Capable of handling multiple priorities and meeting deadlines in a fast-paced environment.
Proficient in Microsoft Office & Google Suite, particularly Excel or Sheets.
Ability to work independently and as part of a team.
Able to work in the Houston Office.
Strong verbal, written and presentation skills
Decision Making, Critical Thinking & Problem Solving
Time -Management and Organizational skills
Adaptability

Nice To Haves

Preferred bilingual communication skills (English and Spanish)
Experience with safety and compliance protocols and investigation is preferred.

Responsibilities

Conduct thorough investigations into safety & quality incidents, gathering all necessary details.
Maintain records of safety & quality incidents, ensuring timely resolutions and follow-ups.
Ensure that all safety incidents are documented and reported promptly.
Investigate all reported vehicle collisions and damage, determining the root cause.
Ensure drivers have all the proper documentation prior to revenue service.
Gather information on whether a driver should remain on or be removed from the platform based on safety investigations and metrics and report to the manager.
Address ongoing safety concerns through the chat system and provide timely responses.
Assist with safety education sessions with providers and drivers to reinforce safe practices as needed.
Travel as necessary to deliver hands-on safety training to providers and drivers.
Provide support to the ADROIT team when needed, ensuring seamless operations.
Other responsibilities that support ADROIT’s safety and quality goals.