Safety Manager

Beacon Mobility•Union, NJ

18d

About The Position

The Safety Manager at Easton Coach Company LLC oversees driver hiring, training, safety, and compliance activities. The role includes delivering new-hire orientation and initial driver training through classroom and on-road instruction; observing and assessing drivers; and managing training, retraining recommendations, and discipline as needed. The Safety Manager responds to accidents and incidents, conducts and reviews investigations, completes reports, and maintains safety and personnel records, including substance abuse files. The position also coordinates compliance with federal, state, and local laws and works with the General Manager or designee to meet company objectives.

Requirements

At least two years of previous demand-responsive customer service experience, such as paratransit, taxicab, or ambulance service.
Knowledge of principles and methods for teaching and instructing individuals and groups and measuring training effectiveness.
Department of Transportation medical card issued by a company-authorized healthcare provider.
Effective leadership, coaching, and mentoring abilities to identify others’ development needs and help improve their knowledge and skills.
Cooperative, energetic, and enthusiastic attitude.
Commercial Driver’s License (CDL) with Passenger Endorsement.

Nice To Haves

Dependable, stress-tolerant, and adaptable, with experience in a fast-paced, multi-functional environment preferred.

Responsibilities

Conduct new-hire orientation and initial driver training, including classroom and on-road instruction.
Provide road training and observation to ensure drivers follow policies and training procedures and meet key performance areas.
Assess drivers on customer service, passenger assistance, wheelchair and mobility-aid securement, vehicle inspections, and other areas.
Conduct ride-alongs to observe driver compliance with key performance areas.
Respond to accidents and incidents and report them appropriately.
Direct, conduct, or supervise interviews, selection, and recruitment of operator applicants.
Manage driver training; conduct training, recommend retraining, and discipline as required.
Conduct or assist the General Manager with safety training and meetings.
Conduct and review accident and incident investigations and complete reports.
Maintain complete safety files, including accident and incident reports, I-9 forms, bus reports, and workers’ compensation injury reports.
Maintain or coordinate personnel record keeping.
Maintain the substance abuse file.
Coordinate compliance with federal, state, and local laws and work with the General Manager or designee to accomplish company objectives.
Complete additional duties as assigned.