Southeast Safety Associate

Richland Library•Columbia, SC

2d•Onsite

About The Position

Richland Library is hiring a full-time Safety Associate at its Southeast location in Columbia, South Carolina. The Safety Associate provides customer service while helping protect library customers, staff, property, and facilities. The role patrols library interiors and exterior grounds, observes and responds to unusual activity, communicates and enforces library policies, and assists during security and safety emergencies. It also involves maintaining security records and the cleanliness and safety of exterior areas, and may include supporting other library locations, special events, staff parking, and limited staff duties. The position works 37.5 hours per week on a schedule that includes alternating Saturdays and Sundays and may require evening or weekend meetings and events. Starting salary is $29,738, with benefits.

Requirements

High school diploma or GED.
One year of directly related experience in security and/or law enforcement, or an equivalent combination of education, certification, training, and/or experience.
May be required to possess and maintain a valid South Carolina driver’s license and be able to drive a Library-owned vehicle under established policies, procedures, and safety guidelines.
Must be immediately available and have reliable transportation to respond to after-hours alarms when notified.

Responsibilities

Apply the Library’s customer engagement standards and brand promises, providing welcoming, respectful, and individualized service to customers and colleagues.
Patrol interior rooms and exterior grounds, including parking areas, walks, plazas, landscaping, and vehicles, to protect premises, property, and equipment.
Observe unusual activities and behaviors on library property and respond appropriately using judgment and knowledge of library policies and procedures.
Respond to fire and burglar alarms after hours when notified by an alarm company, police, or supervisor.
Assist customers and staff in security and safety emergencies, including administering emergency CPR and First Aid.
Follow organizational, County, public health, and safety guidelines; work safely and report hazards.
Interpret, communicate, and enforce library policies, procedures, and rules with customers, security workers, and staff.
Communicate safety, security, and general library information.
Address disorderly customers appropriately, including correcting or removing them, preventing harm, and notifying law enforcement when appropriate.
Maintain security reports and records.
Keep exterior grounds and areas clean, orderly, and safe, including collecting and removing trash and addressing damage or unsightly conditions.
Attend and participate in committee, staff, and professional group meetings and stay informed about trends and best practices.
Provide security at other Library locations and special events as needed.
As needed, assist with monitoring staff parking, limited aspects of library staff duties, or locating customers and relaying messages from outside callers within appropriate guidelines.