Regional Patient Safety Specialist -Southeast

Memorial Hermann Health System•Cape Girardeau, MO

1d•Onsite

About The Position

The Patient Safety Specialist coordinates patient safety programs within a hospital and works collaboratively with enterprise, regional, and hospital patient safety specialists. The role identifies methods to reduce medical and healthcare errors and other factors that contribute to unintended adverse outcomes. It facilitates safety assessments and patient safety committee activities, educates physicians, nurses, and other practitioners about system-based causes of medical error, and communicates literature-based patient safety strategies to hospital colleagues. The specialist facilitates implementation of the hospital patient safety program and assists with developing and implementing patient safety improvement projects in collaboration with physicians, directors, and clinical staff. The role also supports collection, analysis, and reporting of patient safety and financial data related to cost containment, performance improvement, and patient safety; promotes interdisciplinary collaboration and teamwork; and champions service excellence. This is a 100% campus-based position. The specialist conducts event investigations and analyses, supports safety-related data collection and reporting, coordinates patient safety initiatives and education, and contributes to continuous improvement and system-wide learning. The role also supports safe, compassionate, personalized, and efficient care for patients, staff, visitors, and colleagues.

Requirements

Bachelor’s degree or above in nursing, pharmacy, or a related healthcare area.
Five years of experience in a healthcare setting, including two years of experience in quality, risk, patient safety activities, or a clinical role.
Leadership capabilities.
Effective written, verbal, and presentation skills.
Proficiency in event analysis methodologies.
Knowledge of high-reliability methodology.
Experience in healthcare or clinical education.

Nice To Haves

CPHRM, CPHQ, and/or CPSO certification preferred.

Responsibilities

Investigate events of harm and prepare summary reports, analyze data, plan responses, implement actions, and follow up on root cause analyses within a hospital.
Conduct periodic Common Cause Analyses of individual and system failure-mode data.
Educate and coach hospital staff in conducting Apparent Cause Analyses on precursor and potentially near-miss events.
Participate in and coordinate comprehensive hospital patient safety data collection to meet national, state, regional, and internal measures.
Direct activities to meet Joint Commission National Patient Safety Goals, including education, monitoring, updating, and policy and procedure compliance.
Coordinate the Patient Safety Climate survey within a hospital.
Contribute to short- and long-term robust process improvement projects to continuously improve patient safety.
Facilitate and further develop safety coaches within the hospital.
Educate and reinforce Breakthroughs in Patient Safety and high-reliability behavioral expectations among hospital staff.
Conduct Failure Modes and Effects Analyses on patient safety processes.
Participate in collecting accurate data related to patient safety indicator and hospital-acquired-condition measures.
Share best practices to enable system-wide learning.
Collaborate with the enterprise quality and patient safety program, particularly the patient safety function, to share knowledge that leads to better outcomes.
Ensure safe care for patients, staff, and visitors and adhere to Memorial Hermann policies, procedures, and standards within budgetary specifications, including time management, supply management, productivity, and quality of service.
Support professional growth and development by meeting mandatory and continuing education and skills competency requirements; support department goals and serve as a preceptor, mentor, and resource to less experienced staff.
Model Memorial Hermann service standards by creating compassionate, personalized, safe, caring, and efficient experiences for patients and colleagues.
Perform other duties as assigned.