2026 Safety and Security Coordinator
About The Position
City Center Rink is seeking a seasonal Safety and Security Coordinator to help provide a safe, welcoming, and well-managed experience for guests and staff. This position works under the direction of the Programming Supervisors and Director of Athletic and Event Facilities and coordinates closely with the Manager on Duty. The City Center Rink is located in the heart of downtown Providence between Biltmore Park and Burnside Park. It is part of the Providence Parks system and serves more than 50,000 ice skating and ice bumper car patrons during a typical winter season. The Rink is a premier downtown destination and a community hub for outdoor recreation, events, and public programming.
Requirements
- Ability to remain alert, use sound judgment, de-escalate concerns, and communicate professionally with diverse guests and staff.
- Willingness and ability to work outside in cold winter conditions.
- Basic First Aid certification must be obtained within the first three weeks if not already certified.
- Evening, weekend, school-vacation, and holiday availability is required.
- Must be available for at least two high-demand holidays and during Providence school vacation periods: December 21, 2026-January 1, 2027 and February 15-19, 2027.
- The Rink is open on Christmas Eve, New Year's Eve, and New Year's Day.
Nice To Haves
- Security, public safety, emergency response, recreation-facility, event, or public-building experience is preferred.
- First Aid, CPR, and AED certification preferred
Responsibilities
- Monitor the outdoor facility, entrance areas, public skating sessions, guest lines, and surrounding spaces for safety and security concerns.
- Help prevent unauthorized access, theft, disorderly behavior, and entry onto the ice without a valid admission.
- Serve as the primary first-aid responder when assigned and complete accurate incident reports.
- Coordinate with police, fire, emergency medical personnel, and approved security vendors when directed.
- Communicate continuously with the management team by two-way radio and provide clear, timely updates.
- Review security camera footage when authorized and preserve relevant information for management follow-up.
- Identify and address or report slipping, tripping, crowd-control, lighting, access, equipment, and facility hazards.
- Assist with opening and closing, property walkthroughs, event setup and breakdown, guest flow, and facility operations.
- Support enforcement of Rink and park rules using professional, calm, and customer-focused communication.
- Assist in the skate-rental room, admission area, or other operating zones during staffing or emergency needs.
- Complete other duties related to safety, security, and facility operations as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
