Safe Place Outreach & Case Manager

Jonathan's Place•Dallas, TX

3d•Onsite

About The Position

The Safe Place Outreach & Case Manager at Jonathan's Place is a full-time position responsible for responding to community youth in crisis who are in need of a safe place. This role involves the coordination and implementation of comprehensive services for all clients, working 40 hours per week with evening and weekend availability as needed.

Responsibilities

Develop and coordinate Safe Place outreach program, including educating the community on the needs of youth in the local area and the services provided by the local agency to raise awareness among youth and adults in the community. The Coordinator will advocate for youth and their needs and increase awareness of issues of youth that result in runaway incidence.
Select volunteers for Safe Place program, including initial interviewing, reference checks and related requirements, evaluation of performance, contacting and scheduling coordination of outreach sites and training sessions/continuing education as needed. Utilize volunteers in such capacities as delivering youth and community presentations, conducting Safe Place site checks, fundraising, etc. to increase program and agency capacity, insure quality and consistency in Safe Place program implementation and raise awareness of youth needs and services available.
Respond to calls as needed; assesses situation and needs of site visitors, provides initial case management and takes action as situations demand, including transporting youth to Shelter when appropriate, consults with Shelter staff and volunteers as needed to assure appropriate service is provided to clients.
Track and report outcomes of Safe Place intervention in monthly database reporting to gauge successfulness and impact of Safe Pace services on youth in need.
Assess the need for outreach sites in the community and recruit businesses to participate as sites. Conduct meetings with site personnel to introduce program operations and provide specific information and training as needed. Insure geographic coverage of service area so that all youth in the community have ready access to Safe Place services and immediate access to safety and help.
Train Shelter staff who assist with Safe Program operations. Coordinate site checks for all area Safe Place sites at least once annually to insure that the site and Shelter employees are knowledgeable about the Safe Place procedures and are able to assist any youth requesting Safe Place assistance. Provide materials and training to Safe Place sites and the Shelter as needed so that the Shelter and all sites are equipped to meet the needs of youth accessing services.
Contact area organizations for placement of Safe Place posters, flyers, and other program promotional materials. Coordinate press releases and PSA’s with local media agencies. Schedule and conduct promotional presentations for civic and social groups in the service area communities. Engage in all opportunities for media and civic attention to increase awareness of youth issues and agency services, advocate for youth needs and leverage resources for the program and agency in order to better serve clientele.
Schedule and conduct presentations for service area schools and other venues to introduce youth/students to the Safe Place program and inform them of available sites and services with the goal of increased youth awareness of easy and accessibility of help when needed and an increase in youth accessing help when necessary.
Plan, organize and initiate fund-raising events, seek out and recruit other monetary or in-kind goods or services from local businesses and organizations to support the Safe Place program. Garners an increase in community engagement in serving youth in need and increases agency capacity through community support to meet those needs.
Keep records essential for evaluation and statistical reporting. Submit required monthly and annual data to NSP office. Conduct evaluation process and specific procedures to assure the effectiveness of the program in serving the area youth.