Case Manager, Outreach
About The Position
Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home. Reporting to the Team Leader, the Case Manager, Outreach will provide case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing.
Requirements
- Bachelor’s Degree or equivalent work experience
- Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground, is a condition of employment
- Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs
- Excellent writing and communication skills
Nice To Haves
- Two years of experience working with homeless adults and substance abuse issues preferred
- Experience with harm reduction and motivational interviewing techniques strongly preferred
- Bilingual Spanish/English is preferred
Responsibilities
- Provide direct services to a caseload of approximately 25 clients, including conducting necessary assessments, benefits assistance, and other services necessary to support the client in achieving housing and recovery goals
- Conduct psychosocial evaluations
- Connect clients to psychiatric services
- Connect clients to medical treatment and substance use treatment facilities when applicable
- Obtain identification, public benefits, and other applicable income sources for clients
- Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans
- Prepare all documentation for housing applications
- Assist and counsel clients in the process of obtaining permanent housing
- Maintain record keeping in compliance with agency standards as well as those of City and State agencies
- Intervene in crisis situations
- Escort clients to appointments when needed
- Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures
- Performs other related duties as assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
