Safe Line APSS (Adult Protective Service Specialist)
About The Position
The Central Adult Protective Services Program is seeking two (2) experienced, self-directed Adult Protective Service Specialist Screeners for the SAFEline abuse hotline. These positions require a high level of autonomy and responsibility. In this position, you will conduct full-time screening of adult abuse complaints through the SAFEline hotline. APS Screeners triage all calls, provide referrals, make screening determinations and assign investigations to local offices. This Adult Protective Services Specialist (APSS) role fulfills an integral role in expanding the SAFEline screening system for Oregon’s Aging and People with Disabilities, Adult Protective Services program by screening reports of abuse/neglect, offering technical consultation, assigning abuse/neglect investigations, and coordinating with local offices and community partners.
Requirements
- A bachelor's degree in the human, social, behavioral or criminal sciences AND two years human service, law enforcement or investigative experience.
- Three years professional level experience related to the position may substitute for the bachelor's degree.
- An associate degree in the human, social, behavioral or criminal sciences AND four years human service, law enforcement or investigative experience.
- Eighteen (18) months professional level experience related to the position may substitute for the Associate.
- Minimum 1 year of Adult Protective Service Specialist screening experience (APD or AAA).
- Strong working knowledge and application of Oregon Adult Protective Services statutes, rules, policies and best practices.
- Strong working knowledge of the Centralized Abuse Management System, including direct experience entering screenings into CAM.
- Demonstrated, professional communication skills, oral and written.
- Collaborative approach to problem solving.
- Ability to work effectively with a high level of independence.
- Valid driver’s license and an acceptable driving record.
Responsibilities
- Screening, triage, referrals and investigation assignment.
- Conducts APS Screenings by phone with individuals reporting adult abuse.
- Applies Adult Protective Services Oregon Administrative Rules, Policies, Statutes and best practices to determine screening outcome
- Consistently captures all intake information in the Centralized Abuse Management (CAM) system
- Utilizes Oregon Access, e-courts, ONE, and other related programs to obtain preliminary information
- Makes referrals to relevant agencies, supports and services
- Participates in regularly scheduled team meetings, trainings, and serves as an active team member in team-building activities
Benefits
- Amazing benefits package.
- Cost of Living Adjustments.
- Possible eligibility for the Public Service Loan Forgiveness Program.
- Annual salary increases (until you reach the top of the listed salary range).
- ODHS Employee Resource Group communities that promote shared learning.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
