RV Resort Assistant Manager

Umpqua Hospitality LLC•Canyonville, OR

3d•Onsite

About The Position

UIDC is seeking an RV Resort Assistant Manager to be responsible for the daily operation of the RV Resort, including managing Front Desk, Guest Service, Custodial, and Maintenance staff. The role involves providing exemplary customer service to RV Resort guests and assisting the RV Resort Manager in daily operations. Key duties include ensuring safety and understanding emergency procedures, overseeing guest registration, fee collection, purchasing, and accounting. The Assistant Manager will also be responsible for interviewing, selecting, training, and supervising RV Resort staff, creating weekly staff schedules, and processing vendor invoices for payment.

Requirements

High School Diploma or GED Certificate required.
2 years of previous experience in Resort management.
Analytical/mathematics skills essential.
Excellent verbal and written communication skills.
Able to read and comprehend written instructions.
Excellent guest service approach in dealing with guests.
Must be computer literate.
Strong clerical experience required.
Excellent organizational skills.
Ability to handle multiple priorities and tasks.
Ability to handle guest disputes.
Current and valid Oregon Drivers License with the ability to qualify for the UIDC’s Drivers Program.

Nice To Haves

RV Resort experience preferred.

Responsibilities

Assist RV Resort Manager in daily operations.
Ensures and upholds the RV Resort commitment to provide exemplary guest service.
Ensuring safety, understands emergency procedures and how to act upon them.
Oversees guest registration, fee collection, purchasing and accounting for RV Resort.
Interview, selects, trains and supervises RV Resort staff.
Creates weekly schedule for RV Resort staff ensuring adequate coverage.
Receives vendor invoices, verifies information and processes for payment.