RV Operations Manager | Bar Run Golf & RV Resort
About The Position
RV Operations Manager | Bar Run Golf & RV Resort Our Commitment to you: “People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success. Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
Requirements
- 2+ years previous experience managing operations
- Strong written and verbal communication skills required
- Strong working knowledge of hotel front office, housekeeping operations and accounting procedures.
- Strong working knowledge of the hotel’s property management and point of sale systems.
- Strong computer literacy in Microsoft Office, especially Word, PowerPoint and Excel.
- Financial management skills, including budget management, expense control and analysis of Profit and Loss statements.
- Strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building.
Responsibilities
- Manages all aspects of the reservations, housekeeping, outsides services, and recreation department.
- Responsible for recruiting, onboarding, training and scheduling applicable departments.
- Ensures adequate coverage during all operational hours.
- Operates the PBX equipment by answering incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests in accordance with established standards.
- Responds to inquiries and assists guests in making reservations for all facets of the operation, including, but not limited to lodging, dining, recreation, etc.
- Assists the Sales and Marketing Team by entering group bookings and VIP reservations.
- Receives sorts and distributes guest mail, messages and faxes.
- Maintains confidentiality of all guest information and pertinent hotel data.
- Keeps accurate and complete records of reservations, messages and other required information.
- Assists fellow team members when possible and appropriate.
- Brings the departments shift to a sense of finality
- Adjusts rate specials and discrepancies
Benefits
- Get Paid Daily (Make any day payday)
- Paid Time off & Holiday Pay (Because Balance Matters)
- Medical, Dental, Vision, Disability, 401K
- HSA/FSA Plans -with employer contribution
- Values Based Culture (#OMGLIFE)
- Culture Add (Creating Space for Fresh Perspectives)
- Referral Bonus (Get Paid to Recruit)
- Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
- Employee Assistance Program “Columbia Cares”
- Volunteer Opportunities
- Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
- Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
- Online Learning Platform to Help You Grow!
- Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
