RV Park Rep GRA

Arizona Charlie’s Decatur and Boulder • Boulder, CO

1d

About The Position

At Fresca, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.

Summary:
As an RV Park Front Desk Representative, you are the first point of contact and a key ambassador for the guest experience. You ensure every guest feels welcome by efficiently managing check-ins and check-outs, verifying that RV spaces are clean, prepared, and ready for assignment. Your attention to detail and commitment to service play a vital role in creating a seamless and enjoyable stay.

Requirements

• 1 year of guest service or front desk experience
• Previous cashiering experience preferred
• Ability to follow instructions and complete tasks accurately in a fast-paced environment
• Strong communication skills and willingness to work as part of a team
• Committed to fostering a respectful, inclusive, and safety-conscious work environment
• Ability to access and input information using a moderately complex computer system
• At least 18 years of age
• Ability to effectively communicate in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Responsibilities

• Provide timely and courteous guest service consistent with the company's guest service culture
• Greet all RV Park guests in a friendly and professional manner, ensuring a smooth check-in and check-out process
• Confirm site readiness and availability, ensuring spaces are clean and properly assigned prior to guest arrival
• Respond to guest inquiries, special requests, or complaints promptly, resolving concerns to ensure guest satisfaction
• Maintain complete knowledge of property features, services, space layouts, rates, promotions, and daily activity schedules
• Document and relay guest requests and service issues clearly and accurately to appropriate departments
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
• Perform other duties as assigned

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed