RV Park Attendant

Buffalo Run Casino & ResortMiami, OK
Onsite

About The Position

The RV Park Attendant supports the daily operations of the RV Park and Convenience Store. This position serves as the primary point of contact for guests, assisting with RV site reservations, registrations, check-ins, check-outs, and guest inquiries. The RV Park Attendant processes rental transactions and maintains accurate records throughout each guest’s stay. This role also performs convenience store operations, including operating the point-of-sale system, processing cash and credit card transactions, stocking merchandise, monitoring inventory levels, and maintaining the cleanliness and organization of sales and storage areas. The RV Park Attendant maintains assigned work areas in a clean, safe, and organized condition, including the front desk, convenience store, restrooms, laundry facilities, and other designated areas. The position reports maintenance concerns and safety hazards to management and follows established procedures and operational guidelines. The purpose of the RV Park Attendant is to provide a welcoming and service-focused environment for guests by supporting the daily operation of the RV Park and Convenience Store. This position ensures guests receive consistent, high-quality service while contributing to the cleanliness, organization, and overall upkeep of the facilities. It plays a key role in maintaining a safe, orderly, and enjoyable environment by supporting established service standards and promoting positive guest experiences throughout all areas of the RV Park and its associated amenities.

Requirements

  • High School Diploma or GED preferred.
  • Strong guest service, interpersonal, and organizational skills.
  • Basic computer knowledge and typing skills preferred.
  • Ability to read, write, and speak English effectively.
  • Must be able to obtain and maintain the required Gaming License.
  • Must maintain strict confidentiality and comply with all data privacy policies regarding employee and organizational information.
  • Requires problem solving skills, and the ability to communicate effectively.
  • Ability to work flexible schedules, including evenings, weekends, holidays, and special events as required.

Nice To Haves

  • Knowledge of Visual One reservation software, check-in/check-out procedures, and RV site rental procedures preferred.
  • Knowledge of cash handling, payment processing, and Agilysys point-of-sale software preferred.

Responsibilities

  • Serve as the primary point of contact for guests, assisting with RV site reservations, registrations, check-ins, check-outs, and guest inquiries.
  • Process rental transactions and maintain accurate records.
  • Operate the point-of-sale system in the convenience store.
  • Process cash and credit card transactions.
  • Stock merchandise, monitor inventory levels, and maintain the cleanliness and organization of sales and storage areas.
  • Maintain assigned work areas (front desk, convenience store, restrooms, laundry facilities, etc.) in a clean, safe, and organized condition.
  • Report maintenance concerns and safety hazards to management.
  • Follow established procedures and operational guidelines.
  • Provide a welcoming and service-focused environment for guests.
  • Ensure guests receive consistent, high-quality service.
  • Contribute to the cleanliness, organization, and overall upkeep of the facilities.
  • Maintain a safe, orderly, and enjoyable environment.
  • Promote positive guest experiences.
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