RV Customer Orientation Specialist

PleasureLand RV Center•Shakopee, MN

7h•$22 - $24•Hybrid

About The Position

PleasureLand RV Center is seeking a full-time Orientation Specialist to serve as the liaison between sales and service. This role ensures customers have a fun, educational buying experience and are well-educated in all functions of their new RV. The ideal candidate is passionate about the RV lifestyle, enjoys meeting new people, and has varied job duties. PleasureLand RV Center is the largest RV dealership in the Upper Midwest, dedicated to customer satisfaction since 1971.

Requirements

Must be knowledgeable in all operations and functions of RV systems, equipment, accessories and general operation. We will train the right applicant!
Knowledge of Microsoft Word and Excel
Good communication skills; both verbal and non-verbal
Ability to problem solve.
Self-motivated
Must be flexible – able to adjust one’s schedule to fit the needs of customers.
Ability to work well with others.
Must be very organized.

Nice To Haves

Must be a people-person who finds interacting with people energizing!
Must be patient with and have empathy for beginners and people less knowledgeable than yourself.

Responsibilities

Ensure customers understand how to properly use and maintain their camper so they feel safe and confident when they take it out on their own.
Recommend products that will enhance customers’ camping experiences.
Introduce customers to the parts and service departments, followed by commissioned parts sales.
Build a professional relationship with customers based on honesty, integrity, and industry-leading product knowledge.