Lead Orientation Specialist

Interstates•Omaha, NE

1d•$65,000 - $75,000•Onsite

About The Position

At Interstates, we don’t just show up to work, we show up for each other. From our headquarters in Iowa to job sites across the country, we’re doing award-winning electrical, controls, automation, and OT work that powers industrial facilities for clients here in the U.S. and around the world. Whether you’re bending conduit, wiring panels, writing code, supporting projects, or helping things run behind the scenes, you’ll be part of a crew that works hard, shares laughs, and takes pride in doing quality work. We believe in building strong teams, doing the right thing, and making a difference in the communities where we live. If you want to grow and do meaningful work, you’ll feel at home here. Help people start strong at Interstates A new team member’s first days shape how they experience a company, connect with their team, and approach the work ahead. As the Lead Orientation Specialist, you’ll make those first days count. You’ll own and lead Interstates’ new hire orientation experience—from offer acceptance through initial training and transition into a team member’s assigned role. You’ll bring structure to a complex process, create a welcoming experience for every new team member, and make sure the details are handled so people feel prepared and confident from day one. This role is a great fit for someone who loves planning, coordinating, facilitating, solving problems, and continuously improving the way work gets done.

Requirements

One year of progressive experience in orientation, onboarding, learning and development, talent management, human resources, workforce development, program management, or a related area—or an equivalent combination of education and relevant experience.
Strong project management, organizational, and stakeholder management skills.
Excellent communication, facilitation, and presentation skills.
Experience coordinating complex schedules, logistics, and operational workflows.
Ability to manage multiple priorities while maintaining strong attention to detail.
Ability to build relationships and influence outcomes without relying solely on formal authority.
A service-oriented mindset and genuine interest in helping people succeed.

Nice To Haves

Enjoy turning complex plans and moving parts into a smooth, well-organized experience.
Are energized by logistics, scheduling, coordination, and getting the details right.
Like facilitating conversations and helping people feel comfortable and included.
Naturally think ahead, anticipate challenges, and solve problems before they become bigger issues.
Enjoy bringing multiple teams together around a shared outcome.
Look for ways to improve processes, especially as an organization grows.
Can balance the needs of people with operational priorities.
Communicate clearly and build trust across a variety of teams and roles.
Take pride in creating an experience that is both efficient and personal.

Responsibilities

Lead Interstates’ enterprise orientation program for professional, craft, and manufacturing team members.
Coordinate the experience from offer acceptance through initial technical or craft training and transition into an assigned role.
Plan and manage schedules, presenters, instructors, facilities, technology, materials, communications, travel, and learning activities.
Facilitate orientation sessions and help new team members understand Interstates’ culture, values, safety expectations, and business operations.
Create a consistent experience while keeping each interaction personal and welcoming.
Monitor progress and proactively resolve issues that could affect the new team member experience.
Ensure smooth handoffs into assigned teams, field roles, or shop positions.
Serve as the central point of coordination for a wide range of partners, including: Recruiting, HR, Workforce Planning, Instructors, IT, Safety, Payroll, Hiring Leaders, and more.
Bring people together, communicate clearly, manage competing priorities, and influence outcomes even when you are not the person in charge of every function.
Track completion, participant satisfaction, early retention, time to productivity, and stakeholder feedback.
Gather input from new team members, leaders, instructors, and business partners.
Develop reports, dashboards, and recommendations that show what is working and where we can improve.
Build scalable workflows, resources, and standard operating procedures.
Evaluate orientation technologies, systems, and processes and recommend improvements.
Balance efficiency and operational needs with a high-quality new team member experience.
Oversee travel, lodging, transportation, scheduling, and other orientation and training logistics.
Resolve scheduling conflicts and last-minute changes with calm, creativity, and attention to detail.
Make sure logistics are accurate, efficient, and service-focused.
Provide day-to-day leadership, coaching, and direction for orientation support team members, as assigned.
Establish priorities, assign work, and monitor progress.