Runner Busser

Proper Hospitality Careers•San Francisco, CA

About The Position

The Runner Busser supports restaurant service by delivering food and beverages accurately and promptly, assisting servers and kitchen staff, and keeping the dining area clean, organized, and ready for guests. The role involves checking orders for accuracy, including special requests, helping prioritize deliveries during busy service periods, and serving food according to restaurant plating and garnish standards. The Runner Busser also clears and resets tables, replenishes drinks and table items as needed, and helps organize food for delivery while communicating order changes and guest requests to the kitchen team. The position requires following food-handling and sanitation procedures and maintaining clean service equipment.

Requirements

  • Knowledge of sanitation and safety procedures in a restaurant setting.
  • Strong attention to detail, particularly regarding cleanliness and organization.
  • Excellent communication and interpersonal skills to work efficiently with team members and engage with guests as needed.
  • Ability to stay focused and work efficiently in a fast-paced environment.
  • Strong teamwork and willingness to assist others.
  • Ability to stand and move around the dining room for extended periods.
  • Ability to lift and carry up to 25 pounds, including trays, dishes, and supplies.
  • Ability to bend, stoop, and reach to clean and organize the dining area.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Previous experience in a food service or hospitality role, such as a busser or runner, is a plus but not required.

Responsibilities

  • Transport food and beverages from the kitchen to the dining area promptly and accurately, checking that items match the guest’s order and any special requests or dietary preferences.
  • Assist with delivering food to guests and coordinate with servers to ensure orders are presented correctly and on time.
  • Serve food according to the restaurant’s plating and garnish standards.
  • Communicate with kitchen and front-of-house staff about order discrepancies, special requests, and changes to orders.
  • Help prioritize and expedite orders, particularly during peak service hours.
  • Assist servers in replenishing drinks, side items, and condiments.
  • Work with bussers and other team members to keep the dining area clean and orderly.
  • Clear used plates and utensils and help reset tables for the next guests.
  • Keep the dining area free of clutter and stocked with necessary supplies; remove unused glassware and silverware from tables.
  • Follow health and safety guidelines for handling and delivering food and beverages, taking care to prevent spills and maintain cleanliness.
  • Regularly clean trays, carts, and other service items to meet sanitation standards.
  • Assist kitchen staff with organizing and arranging food for delivery, ensuring items are correctly labeled and prepared for the correct guest.
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