Runner/Busser Clara Restaurant NYC

Great Performances•New York, NY

5d•$0 - $11•Onsite

About The Position

Clara Restaurant NYC, a new establishment on the Upper West Side led by Celebrity Chef Alex Guarnaschelli, is seeking an energetic and detail-oriented Runner/Busser to join its dynamic team. This role is crucial in ensuring food is delivered to guests promptly and in excellent condition, acting as a liaison between the kitchen and dining area. The position involves maintaining cleanliness, enhancing the guest experience, and working collaboratively with both kitchen and serving staff. Great Performances, a renowned hospitality management company with over 40 years of experience in New York City, operates Clara Restaurant. They are committed to collaboration, innovation, and quality, with a strong focus on seasonal menus, design, service, and attention to detail. As a woman-owned business, Great Performances is known for its event catering and food service in prominent cultural institutions, and is the first caterer in the nation to own and operate an organic farm. Their vision is 'Building Community to Better Our World' and their mission is 'Unleash Joy through Genuine Hospitality', guided by core values of Craftsmanship, People, Sustainability, Collaboration, and Doing Good through Food.

Requirements

Ability to move quickly while handling multiple tasks.
Strong teamwork and communication skills.
Ensure accuracy in food delivery and presentation.
Excellent time management and organizational skills.
Strong verbal communication to coordinate with staff and address guest needs.
Friendly, professional, and attentive to guest satisfaction.
Ability to stand, walk, and carry trays for 7-10 hours.
Work collaboratively with servers, kitchen staff, and management.
Ability to lift 30 pounds.
Handle a fast-paced environment and prioritize tasks effectively.
Understanding of hygiene and food handling protocols.

Responsibilities

Ensure prompt and accurate delivery of food from the kitchen to guests at the correct table.
Double-check orders for completeness and presentation before serving.
Assist in refilling drinks, clearing tables, and responding to guest requests.
Keep the dining area, service stations, and kitchen pass-through areas clean and organized.
Replenish plates, utensils, condiments, and other necessary items.
Provide excellent customer service and communicate guest requests to servers or kitchen staff.
Relay messages between the kitchen and front-of-house team to ensure smooth service.
Accommodate dietary restrictions and special requests efficiently.
Report on any issues with food quality or service to the management team immediately.
Help with setting tables, polishing silverware, and keeping the workflow running smoothly.
Ensure food is presented according to the restaurant’s standards and in compliance with all health and safety regulations.
Answer guest inquiries and provide excellent customer service, including addressing any questions regarding the menu or restaurant offers.