Runner/Busser (Part Time)

Cosm•Detroit, MI

1d•Onsite

About The Position

Runner/Busser (Part Time) Cosm is a global technology company that brings experiences to life in immersive environments. We help our partners create spaces and content that blur the lines of real and virtual across three primary markets: Sports and Entertainment, Science and Education, and Parks and Attractions. Cosm was born from the fusion of some of the greatest innovators in the history of technology. Evans & Sutherland, Spitz, Inc., and Cosm Immersive combined forces to power the immersive experiences of the future as Cosm. Innovation is in our DNA. IMPORTANT NOTICE FROM THE COSM HUMAN RESOURCES & RECRUITING TEAM REGARDING A RECRUITING SCAM: Your security and trust matter to us. Please note that Cosm Recruiters will ALWAYS communicate with you from an official "@Cosm.com" email address or through authorized platforms such as LinkedIn. We will NEVER request payments, banking details, or personal financial information during the recruitment process. If you receive a suspicious communication or job offer claiming to be from Cosm, please do not respond or share personal information. For official Cosm opportunities, always visit www.cosm.com/careers. Summary: At Cosm, we don’t just show fans (guests) something extraordinary; we guide them through an unforgettable experience. From entrance to exit, every role matters, every detail counts, and every interaction shapes the experience. This is hospitality. This is Shared Reality. This is what it means to be CosmWorthy. As a Runner/Busser, you play a key role in delivering a seamless, human-led experience by supporting food and beverage operations and maintaining a clean, organized environment. You ensure timely, accurate service and contribute to a connected, optimistic, and service-oriented team—helping create a memorable experience for every Fan (guest).

Requirements

Excellent communication and professional interpersonal skills required.
Food Handler Card required (or ability to obtain within required timeframe)
Alcohol Service Training (or ability to obtain within required timeframe)
Excellent communication and professional interpersonal skills required.
Passion for food and dedication to delivering exceptional dining experiences.
Must be of legal age to work unrestricted hours as outlined by local ordinances and state laws.
Must be able to work a variety of shifts, based on the need volume of the operation (late hours, holidays, weekend, etc.)
Demonstrates good time management skills and communication skills.
Follows Company and state safety guidelines to provide a safe working environment.
Must be able to continuously stand, walk and lift up to 10 pounds.
Must be able to frequently bend, squat, reach overhead, and lift up to 20 pounds.
Will seldom be sitting, climbing, pushing, pulling, and lifting over 50 pounds.
Demonstrates the ability to perform all essential job functions, with or without reasonable accommodation, while adhering to all company policies and procedures outlined in training materials and the employee handbook

Responsibilities

Bring the Pillars of Service (Connected, Optimistic, Service Oriented, and Memorable) to life through team and fan (guests) interactions
Create a welcoming, memorable experience by supporting fans (guests) from arrival through departure
Deliver food and beverage orders promptly, accurately, and with proper presentation
Ensure all orders meet ticket specifications and guest requests with strong attention to detail
Engage fans (guests) and team members with a friendly, professional, and optimistic approach
Maintain knowledge of menus, promotions, and events to enhance the fan experience
Foster a connected, one-team environment by supporting all hospitality roles
Assist team members with service flow, side work, and daily operational needs
Uphold the Pillars of Service in all interactions and support a positive, high-energy team culture
Support service flow by bussing, pre-bussing, and resetting tables efficiently
Maintain clean, organized, and fully stocked service stations and dining areas
Assist with prep tasks and ensure the venue always remains shift-ready
Minimize breakage and properly handle all service ware
Follow all food safety, sanitation, and workplace safety guidelines
Comply with all company policies and state regulations, including responsible alcohol service
Participate in ongoing training to maintain and strengthen service standards
Demonstrate strong time management, communication, and multitasking skills
Thrive in a fast-paced, high-volume environment
Maintain a positive, professional, and service-oriented mindset
Demonstrates the ability to perform all essential job functions, with or without reasonable accommodation, while adhering to all company policies and procedures outlined in training materials and the employee handbook