RT Support Specialist (HLC)
About The Position
The Residential Support Specialist will provide basic monitoring of clients’ physical/medical status. Assist with Admission and assessments and discharges. Observe clients returning to the building, conduct urine drug screens and breathalyze clients as needed. Provide a caring and safe environment for each client. Teach educational classes as scheduled. Assist the clinical staff on duty. Interact with clients and provide a listening ear and respond empathetically to client needs without counseling. The Residential Support Specialist will ensure the Mission of The Salvation Army is effectively carried out.
Requirements
- High School Diploma or equivalent
- Capable of communicating and interacting with people comfortably, with warmth, understanding, acceptance, empathy, and compassion
- Flexibility with schedule including weekends and evenings.
- Must have a valid driver’s license and maintain The Salvation Army Driver’s qualification standard
- Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele.
- Computer proficiency with Microsoft products and ability to learn electronic reporting systems.
- If in recovery, must demonstrate at least two years of sobriety with evidence of emotional and social stability.
Nice To Haves
- ICADA certification a plus
- Bilingual and able to read, write and speak Spanish preferred
- Must complete Safe From Harm training within the first 90 days of employment.
Responsibilities
- Adhere to the policy and procedures of The Salvation Army Harbor Light Center
- Teach educational classes as assigned
- Maintain written class curriculum and handouts
- Provide documentation of class attendance using sigh-in sheets and the electronic medical record system
- Assists in maintaining a structured environment for clients
- Provide written progress notes to clients, case manager and counselor regarding observed behaviors in or out of the classroom
- Provide support, encouragement, and compassion to clients as needed
- Provide needed documentation regarding accomplishment of treatment goals as directed by the Case Manager and or Counselor
- Attend clinical staff meetings, monthly in-service meetings, department staff meetings and others as directed
- Regularly and routinely interact with clients
- Provide a listening ear and respond empathetically to client needs without counseling. Refer client to Counselor for additional direction. Interactions and dialogue are to be consistent with the client’s treatment plan
- Maintain client confidentiality of all client information according to Federal, State and Salvation Army Standards
- Assist in the admission and discharge process, which includes preparing the room for admission or discharge, providing clean linen to clients, and assisting Security Monitors in the Welcome Center
- Accompany clients to meal, medication, and/or activity times
- Assist in the urine drug screening process for clients as needed
- Works assigned overtime hours as directed to ensure coverage of facility operations, as approved by a supervisor or Manager
- Other tasks as assigned by leadership
Benefits
- Health
- Wellness
- RX
- PTO benefits
- 4 sick days as “Discretionary”
- 11 paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
