RSR Field Service Manager

Del-Air Heating & Air Con • Sanford, FL

2d • $80,000 - $90,000 • Onsite

About The Position

Del-Air is hiring an HVAC Service Manager to lead their field service crew in Central Florida. This role involves leading a team of HVAC service technicians, scheduling and coordinating service calls, analyzing performance metrics, building and rolling out training programs, and handling customer concerns. The company emphasizes innovation, teamwork, and customer happiness, offering a dynamic leadership role with a company vehicle.

Requirements

• Proven experience leading service teams in a customer-focused environment.
• A solid grasp of field operations and service excellence.
• Top-notch communication with teams and customers alike.
• Sharp problem-solving skills.
• Stellar organizational abilities to juggle schedules, calls, and priorities.
• Analytical mindset to interpret data and drive results.

Nice To Haves

• Background in service management.
• Hands-on technical experience in HVAC or related trades.
• Leadership that inspires and empowers.
• Project management + technical know-how.

Responsibilities

• Lead an elite squad of HVAC service technicians across Central Florida.
• Scheduling and coordinating service calls to keep customers comfortable and happy.
• Analyze performance metrics to uncover ways to boost speed, quality, and customer satisfaction.
• Build and roll out training programs to supercharge your team’s skills.
• Handling customer concerns with professionalism, empathy.

Benefits

• A dynamic leadership role in a company with deep roots and big goals!
• The chance to build a team, elevate service, and make a real impact!
• A company culture that values innovation, teamwork, and customer happiness!
• A newer company vehicle to keep you moving in style and comfort while on the job!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed