RRT Case Coordinator | FT | Days | Home Health Offices | Bartlett

Methodist Le Bonheur Healthcare

2d•Onsite

About The Position

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South. Responsible for the coordination and utilization of equipment and supplies of high technology, home medical equipment customers, maintaining flow of patient information to all departments, including physician orders, verification of insurance status and coordination of deliveries. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Responsible for the coordination and utilization of equipment and supplies of high technology, home medical equipment customers, maintaining flow of patient information to all departments, including physician orders, verification of insurance status and coordination of deliveries. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Requirements

Associates Degree Respiratory Care
Respiratory Therapist 3-5 years
BASIC LIFE SUPPORT - American Heart Association
Registered Respiratory Therapist - National - National Board for Respiratory Care
Registered Respiratory Therapist - Tennessee - Tennessee Board of Respiratory Care
Demonstrates customer service skills.
Ability to apply problem solving techniques.
Ability to assess and interpret medical records to a degree that would support independent work.
Possesses excellent communication skills.
Ability to work without close supervision and to exercise independent judgement, set priorities, coordinate multiple tasks, maintain workflow, and prepare complex written materials.
Ability to handle emotional or stressful situations in relation to patients in acute distress, medical crisis, physicians, or families of dying patients.

Nice To Haves

Technical Degree or Diploma Respiratory Care
Home medical equipment 1-3 years
Registered Respiratory Therapist - Mississippi - Mississippi State Department of Health
Registered Respiratory Therapist - Arkansas - Arkansas State Medical Board

Responsibilities

Receives and processes high tech respiratory referrals.
Verifies customers’ insurance coverage.
Provides clinical and demographic information for the purpose of pre-certification/verification of benefits.
May negotiate pricing for various services, as determined.
Obtains a prior authorization (PA) and/or a certificate of medical necessity (CMN) when required by insurance company or payor.
Assesses for opportunities to decrease fragmentation in delivery and utilization of equipment and supplies, being cognizant of the reimbursement guidelines for each payor.
Assesses all high tech respiratory equipment and supply needs communicating with customer, physician, and payor source as appropriate.
Collaborates with appropriate members of the interdisciplinary team (i.e. customer service, respiratory care and operations) regarding utilization of equipment and supplies.
Creates master file in computer system for reoccurring sales for individual customers, communicating appropriate usage and payor guidelines.
Interacts with payors for cases requiring advanced clinical knowledge and detailed knowledge of customer needs.
Demonstrates the initiative in identifying and pursuing opportunities for self-improvement and enhancement of professional competency; serves as a resource for other members of the HME department.
Demonstrates effective customer skills, promotes a positive work environment, and contributes to the overall team effort.
Performs other job functions as assigned or requested.