RRT Case Coordinator | FT | Days | Home Health Offices | Bartlett

Methodist Le Bonheur Healthcare

3d • Onsite

About The Position

Responsible for the coordination and utilization of equipment and supplies of high technology, home medical equipment customers, maintaining flow of patient information to all departments, including physician orders, verification of insurance status and coordination of deliveries. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

Requirements

• Associates Degree Respiratory Care
• Respiratory Therapist 3-5 years
• BASIC LIFE SUPPORT - American Heart Association
• Registered Respiratory Therapist - National - National Board for Respiratory Care
• Registered Respiratory Therapist - Tennessee - Tennessee Board of Respiratory Care
• Demonstrates customer service skills.
• Ability to apply problem solving techniques.
• Ability to assess and interpret medical records to a degree that would support independent work.
• Possesses excellent communication skills.
• Ability to work without close supervision and to exercise independent judgement, set priorities, coordinate multiple tasks, maintain workflow, and prepare complex written materials.
• Ability to handle emotional or stressful situations in relation to patients in acute distress, medical crisis, physicians, or families of dying patients.

Nice To Haves

• Technical Degree or Diploma Respiratory Care
• Home medical equipment 1-3 years
• Registered Respiratory Therapist - Mississippi - Mississippi State Department of Health
• Registered Respiratory Therapist - Arkansas - Arkansas State Medical Board

Responsibilities

• Receives and processes high tech respiratory referrals.
• Verifies customers’ insurance coverage.
• Provides clinical and demographic information for the purpose of pre-certification/verification of benefits.
• May negotiate pricing for various services, as determined.
• Obtains a prior authorization (PA) and/or a certificate of medical necessity (CMN) when required by insurance company or payor.
• Assesses for opportunities to decrease fragmentation in delivery and utilization of equipment and supplies, being cognizant of the reimbursement guidelines for each payor.
• Assesses all high tech respiratory equipment and supply needs communicating with customer, physician, and payor source as appropriate.
• Collaborates with appropriate members of the interdisciplinary team (i.e. customer service, respiratory care and operations) regarding utilization of equipment and supplies.
• Creates master file in computer system for reoccurring sales for individual customers, communicating appropriate usage and payor guidelines.
• Interacts with payors for cases requiring advanced clinical knowledge and detailed knowledge of customer needs.
• Demonstrates the initiative in identifying and pursuing opportunities for self-improvement and enhancement of professional competency; serves as a resource for other members of the HME department.
• Demonstrates effective customer skills, promotes a positive work environment, and contributes to the overall team effort.
• Performs other job functions as assigned or requested.

Benefits

• Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
• Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living.
• We see each day as a new opportunity to make a difference in the lives of the people in our community.
• Within any role at Methodist Le Bonheur, you can play a rewarding and fulfilling part in helping us provide high-quality, innovative and compassionate care to the people of Memphis and the Mid-South.
• Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
• Our goal is to improve every life we touch, including our Associates.
• For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South, and we value the dedicated individuals who play such a crucial role in helping us fulfill our mission.
• With Methodist Le Bonheur, you’ll be recognized and rewarded, treated with respect and given many opportunities to learn, grow and build a fulfilling career.
• Because we’re not at our best until you are at yours.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees