Roving Property Manager

People's Self-Help Housing•San Luis Obispo, CA

21h•Hybrid

About The Position

Provide assistance at our larger sites and/or fill-in during site manager absences. All duties related to processing tenant applications: Annually re-certify tenants as well as reinforcing lease, addendums, house rules, etc. Review and prepare for audits. Assign tasks, review and approve time cards for the key holders. Collect rents and maintain tenant and unit files in accordance with regulations and in a timely manner. Perform move-in inspections with tenants. Review lease and house rules and with the new tenants and instruct on the use of appliances, etc. Perform move-out inspections with Portfolio Manager and/or Maintenance Manager. Arrange for re-keying of front door locks. Process security deposit refunds in a timely manner. Process repairs quickly to ensure the unit can be re-rented as soon as possible. Assist with periodic inspections. Process accounts payable on a weekly basis. Attend training classes and seminars to stay current with appropriate property required certification. Prepare various weekly and monthly reports as required. Work within the approved operating budget. Process work orders by notifying maintenance staff or an outside provider of needed repairs. Track preventive maintenance and process purchase requests and approval forms. Check community areas and shared spaces for cleanliness and safety on a daily basis. Maintain control of keys for apartments and common areas and assist tenants with lockouts. Assist tenants in organizing regular cultural and national celebrations. Maintain the community room calendar, if applicable. Help to coordinate, through department collaboration, self-sufficiency tenant programs and activities. Be prepared for emergencies with mapping of gas shutoff valves, water, escape routes, etc.

Requirements

General computer literacy.
Proficiency in Microsoft Office, especially Word and Excel.
Strong verbal and written communication skills.
Ability to work with people of all cultures and economic status.
Ability to provide professional and courteous customer service.
Works collaboratively in a team environment.
Ability to prioritize, multitask, and meet deadlines autonomously.
Experience working in an office environment and using office equipment.
Proven ability and experience maintaining confidentiality with proprietary company information and personal client information.
Valid CA driver’s license, proof of auto insurance, and access to a reliable vehicle.

Nice To Haves

Bilingual (English/Spanish) may be required and is always highly preferred.
Experience in affordable housing property management highly desired.

Responsibilities

Provide assistance at larger sites and/or fill-in during site manager absences.
Process tenant applications, including annual re-certifications.
Reinforce lease agreements, addendums, and house rules.
Review and prepare for audits.
Assign tasks, review, and approve time cards for key holders.
Collect rents and maintain tenant and unit files in accordance with regulations.
Perform move-in and move-out inspections with tenants.
Arrange for re-keying of front door locks.
Process security deposit refunds.
Process repairs to ensure units can be re-rented promptly.
Assist with periodic inspections.
Process accounts payable on a weekly basis.
Attend training classes and seminars for property certifications.
Prepare weekly and monthly reports.
Work within the approved operating budget.
Process work orders by notifying maintenance staff or outside providers.
Track preventive maintenance and process purchase requests and approval forms.
Check community areas and shared spaces for cleanliness and safety daily.
Maintain control of apartment and common area keys and assist with lockouts.
Assist tenants in organizing cultural and national celebrations.
Maintain the community room calendar, if applicable.
Coordinate self-sufficiency tenant programs and activities.
Be prepared for emergencies, including mapping shutoff valves and escape routes.