Roving Personal Banker Long Beach District

Wells Fargo•Long Beach, CA
•$23 - $31•Onsite

About The Position

Wells Fargo is hiring a Roving Associate Personal Banker (SAFE) for its National Branch Network. This front-line role provides coverage and banking support across multiple branch locations in an assigned geography. The banker builds customer relationships through in-branch interactions, scheduled conversations, and proactive outreach, learning about customers’ goals and connecting them with relevant banking products, services, and digital tools. The position supports account openings, service requests, and credit applications, and performs cash handling and teller-line activities. The banker works with branch teammates at changing locations to provide consistent, compliant service and coordinate customer referrals to licensed bankers or other specialists. Wells Fargo provides training and coaching to support growth and career mobility. The role requires travel throughout the assigned geography, commuting to assigned branches for the duration of assignments, and a schedule that includes Saturdays. SAFE registration is required at employment; Wells Fargo initiates the registration process after the start date. The position is not eligible for visa sponsorship. The listed base pay range is $23.00–$31.00, and the job profile is eligible for a 10% pay differential. Employees may also be eligible for incentive opportunities.

Requirements

  • At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
  • Ability to travel 100% of the time within the assigned geography and commute to assigned branch location(s) for the duration of assignments.
  • Ability to work a schedule that includes Saturdays.
  • SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
  • Loan originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
  • The position is not eligible for visa sponsorship.

Nice To Haves

  • Prior financial services experience or experience in a highly regulated customer-facing role, demonstrating comfort with structured processes, accuracy, and service expectations.
  • Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement.
  • Comfort initiating outreach by phone, email, or other channels to strengthen relationships and identify opportunities to support customer needs.
  • Comfort using digital tools and technology, ability to learn new systems quickly, and ability to guide customers in adopting helpful capabilities.
  • Ability to identify customer needs and connect them to appropriate solutions, including referrals when additional expertise is needed.
  • Ability to collaborate with teammates and partners to resolve customer needs and deliver a seamless experience.
  • Ability to follow policies and regulations while identifying and escalating risk concerns.

Responsibilities

  • Provide personalized banking support across multiple branch locations, covering banker and teller absences and temporarily filling open positions as needed.
  • Adapt to different branch environments, teams, and customer needs while maintaining service quality and bank standards.
  • Build customer relationships through proactive, meaningful conversations that support financial well-being and engagement.
  • Lead discovery conversations to understand customer needs and connect customers with relevant banking products, services, and solutions.
  • Identify opportunities, promote solutions, and make appropriate referrals to support branch growth and customer and business goals.
  • Support account openings, service requests, and credit applications.
  • Perform cash handling and teller-line activities, processing transactions accurately and following compliance and operational standards.
  • Use and adopt digital tools and technologies to enhance the customer experience.
  • Deliver accurate, compliant service and exercise sound judgment within defined risk controls.
  • Collaborate with branch teammates to coordinate handoffs to licensed bankers or other specialists.
  • Travel within the assigned geography and commute to assigned branch locations for the duration of assignments.
  • Flex between cash handling and customer banking activities, with a focus on account openings and ongoing account support.
  • Work a schedule that includes Saturdays.

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
  • Potential incentive opportunities
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