Roving Personal Banker Northwest Washington District

Wells Fargo•Bellingham, WA
•$21 - $31•Onsite

About The Position

Wells Fargo is hiring a Roving Associate Personal Banker (SAFE) for its National Branch Network. The role provides banking support across multiple branch locations within an assigned geography, covering banker and teller absences and temporarily filling open positions. The banker builds customer relationships through in-branch interactions, scheduled conversations, and proactive outreach, learning about customers’ goals and connecting them with relevant banking products, services, and digital tools. The position supports account openings, service requests, and credit applications, as well as cash handling and teller line activities. The banker works with branch teams to provide consistent, compliant service, adapt to changing branch environments, and connect customers with licensed bankers or other specialists when appropriate. The job requires travel throughout the assigned geography and a schedule that includes Saturdays. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. Loan Originators must meet applicable LO/CFPB requirements and Wells Fargo policies, including standards concerning financial responsibility, character, fitness, and criminal background. The position is not eligible for Visa sponsorship. The base pay range is $21.00–$31.00, and the job profile is eligible for a 10% pay differential. Employees may also be eligible for incentive opportunities. Eligible employees may receive benefits including health benefits, a 401(k) plan, paid time off, disability benefits, insurance coverage, leave programs, commuter benefits, tuition reimbursement, scholarships for dependent children, adoption reimbursement, and discounts and savings.

Requirements

  • At least 6 months of experience interacting with customers, or equivalent experience demonstrated through work, training, military experience, or education.
  • Ability to travel 100% of the time within the assigned geography and commute to assigned branch locations for the duration of assignments.
  • Ability to work a schedule that includes Saturdays.
  • SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
  • Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.

Nice To Haves

  • Prior experience in financial services or a highly regulated customer-facing role, with comfort following structured processes and accuracy and service expectations.
  • Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement.
  • Comfort initiating outreach by phone, email, or other channels to strengthen relationships and identify opportunities to support customers.
  • Comfort using digital tools and technology, ability to quickly learn new systems, and ability to guide customers in adopting relevant capabilities.
  • Ability to identify customer needs and connect them to appropriate solutions, including referrals when additional expertise is needed.
  • Ability to collaborate with teammates and partners to resolve customer needs and deliver a seamless experience.
  • Ability to follow policies and regulations and identify and escalate risk concerns.

Responsibilities

  • Provide personalized banking support across multiple branch locations within an assigned geographic area, covering banker and teller absences and temporarily filling open positions as needed.
  • Adapt to different branch environments, teams, and customer needs while maintaining consistent service quality and bank standards.
  • Build customer relationships through proactive conversations that support financial well-being and deepen engagement.
  • Understand customer needs and connect customers with relevant banking products, services, and solutions.
  • Identify opportunities, promote solutions, and make appropriate referrals to support customer and business goals.
  • Support account openings, service requests, and credit applications.
  • Handle cash and perform teller line activities, accurately processing transactions while following compliance and operational standards.
  • Use and adopt digital tools and technologies to enhance the customer experience.
  • Deliver accurate, compliant service and exercise sound judgment within defined risk controls.
  • Coordinate with branch teammates and make seamless handoffs to licensed bankers or other specialists.
  • Travel within the assigned geography and work a schedule that includes Saturdays.
  • Flex between cash handling and customer banking activities, with an emphasis on account openings and ongoing account support.

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
  • Potential incentive opportunities
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