Roving Personal Banker ROVING Broward Northeast District

Wells Fargo Bank•Fort Lauderdale, FL

1d•Onsite

About The Position

Wells Fargo is seeking a Roving Associate Personal Banker (SAFE) for its National Branch Network. This front-line role provides support across multiple branch locations within an assigned geography. The banker builds customer relationships through in-branch interactions, scheduled conversations, and proactive outreach, helping customers with everyday banking needs and connecting them with appropriate products, services, and digital tools. The role supports account openings, service requests, and credit applications, and collaborates with branch teammates to provide a consistent, high-quality customer experience. The position requires flexibility to adapt to different branch environments and teams, a strong service mindset, sound judgment, and effective teamwork. It includes covering banker and teller absences and temporarily filling open positions as needed. Wells Fargo provides training and coaching, and the role offers exposure to the institution and a foundation for potential career growth. The role requires travel throughout the assigned geography and commuting to assigned branch locations for the duration of each assignment. The schedule includes Saturdays. SAFE registration is required at employment; Wells Fargo will initiate the process after the start date. Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including standards concerning financial responsibility, character, fitness, and background screening. A credit report may be reviewed, excluding the credit score, and ongoing screening may apply. The position is not eligible for visa sponsorship. The job profile is eligible for a 10% pay differential.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
Ability to travel 100% of the time within the assigned geography and commute to assigned branch locations for the duration of an assignment.
Ability to work a schedule that includes Saturdays.
SAFE registration is required at the time of employment; Wells Fargo initiates the process after the start date.
Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including requirements related to financial responsibility, character, fitness, and criminal background screening.

Nice To Haves

Prior experience in financial services or a highly regulated customer-facing role, with comfort following structured processes and meeting accuracy and service expectations.
Bilingual speaking and listening proficiency in Spanish and English.
Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement.
Comfort initiating outreach by phone, email, or other channels to strengthen relationships and identify ways to support customer needs.
Comfort with digital tools and technology, and ability to learn systems quickly and guide customers in adopting relevant capabilities.
Ability to identify customer needs and connect them to appropriate solutions, including referrals to specialists.
Ability to collaborate with teammates and partners to resolve customer needs and deliver a seamless experience.
Ability to follow policies and regulations while identifying and escalating risk concerns.

Responsibilities

Provide personalized banking support across multiple branches in an assigned geographic area, covering banker and teller absences and temporarily filling open positions.
Adapt to new branch environments, teams, and customer needs while maintaining consistent service quality and following bank standards.
Build customer relationships through proactive, meaningful conversations that support financial well-being and engagement.
Conduct discovery conversations to understand customer needs and connect customers with relevant banking products, services, and solutions.
Identify opportunities, promote solutions, and make appropriate referrals to support branch growth and customer and business goals.
Assist with account openings, service requests, and credit applications.
Handle cash and perform teller-line activities, processing transactions accurately and meeting compliance and operational standards.
Use digital tools and technologies to enhance the customer experience and support changing banking needs.
Deliver accurate, compliant service and exercise sound judgment within defined risk controls.
Coordinate with branch teammates to provide seamless handoffs to licensed bankers or other specialists.
Travel to assigned branches within the geography and work a schedule that includes Saturdays.
Follow applicable policies and regulations, identify and escalate risk concerns, and fulfill risk and compliance obligations.