Roving Personal Banker Summit District

Wells Fargo & Company•Lakewood, CO
•$21 - $30•Onsite

About The Position

Wells Fargo is hiring a Roving Associate Personal Banker (SAFE) for its National Branch Network. The role supports multiple branch locations within an assigned geography, covering banker and teller absences and temporarily filling open positions. The banker builds customer relationships through in-branch service, scheduled conversations, and proactive outreach, and helps customers identify products, services, and digital tools suited to their financial needs. The role supports account openings, service requests, and credit applications, and includes cash handling and teller-line transactions. The employee adapts to different branch environments and teams while providing compliant, accurate service and coordinating with branch teammates and specialists. Training and coaching support the role's development and potential for career growth. The position requires travel throughout the assigned geography and a schedule that includes Saturdays. Employees commute to assigned branch locations for the duration of each assignment. SAFE registration is required at employment; Wells Fargo initiates the registration process after the employee's start date. Loan originators must meet applicable LO/CFPB requirements and Wells Fargo policies, including screening related to financial responsibility, character, fitness, and criminal background. The position is not eligible for visa sponsorship. The listed base pay range is $21.00–$30.00, and the profile is eligible for a 10% pay differential. Employees may also be eligible for incentive opportunities. Benefits include health benefits, a 401(k) plan, paid time off, disability benefits, insurance coverage, parental and caregiving leave, discounts and savings, commuter benefits, tuition reimbursement, dependent-child scholarships, and adoption reimbursement.

Requirements

  • At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
  • Ability to travel 100% of the time within the assigned geography and commute to assigned branch locations for the duration of assignments.
  • Ability to work a schedule that includes Saturdays.
  • SAFE registration is required at the time of employment; Wells Fargo initiates the process after the start date.
  • Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
  • Must comply with Wells Fargo policies and risk and compliance requirements.

Nice To Haves

  • Prior experience in financial services or a highly regulated customer-facing role, with comfort following structured processes and accuracy and service expectations.
  • Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement.
  • Comfort initiating outreach by calls, email, or other channels to strengthen relationships and identify opportunities to support customer needs.
  • Comfort with digital tools and technology, ability to learn new systems quickly, and ability to guide customers in adopting useful capabilities.
  • Ability to identify customer needs and connect customers with appropriate solutions, including referrals when additional expertise is needed.
  • Ability to collaborate with teammates and partners to resolve customer needs and deliver a seamless experience.
  • Ability to follow policies and regulations and identify and escalate risk concerns.

Responsibilities

  • Provide personalized banking support across multiple branches in an assigned geography, covering banker and teller absences and temporarily filling open positions.
  • Adapt to different branch environments, teams, and customer needs while maintaining consistent service quality and compliance with bank standards.
  • Build customer relationships through proactive conversations and support customers' financial well-being.
  • Understand customer needs and connect customers with relevant banking products, services, and solutions.
  • Identify opportunities, promote solutions, and make appropriate referrals to support customer and business goals.
  • Support account openings, service requests, and credit applications.
  • Handle cash and perform teller-line activities, processing transactions accurately and in accordance with operational and compliance standards.
  • Use digital tools and technologies to enhance customer experiences and support banking needs.
  • Provide accurate, compliant service and exercise sound judgment within defined risk controls.
  • Coordinate with branch teammates and specialists to make seamless customer handoffs.
  • Follow applicable risk and compliance programs, policies, and procedures; identify and escalate risk concerns.

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
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