Hybrid Routing Coordinator I

Ryder • New Albany, IN

21h • $20 - $20 • Hybrid

About The Position

We are immediately hiring a hybrid Routing Coordinator in New Albany, OH for our Supply Chain Solutions division. This role is responsible for planning, coordinating, and optimizing final-mile delivery routes to ensure efficient, cost-effective, and on-time service. The Routing Coordinator schedules and monitors deliveries, supports dispatch and hub operations, communicates with customers and internal teams, resolves delivery issues, and adjusts routes as needed to address changing conditions. The role also tracks performance metrics, identifies opportunities for operational improvement, and helps ensure a positive customer delivery experience while meeting service level expectations.

Requirements

• H.S. diploma/GED
• 1-2 years related experience
• Ability to work specified shift
• Ability to work for the set wage amount
• Ability to follow work procedures and safety rules
• Ability to read, understand, and follow directions/instructions
• Able to stand, walk, bend, crouch, stoop, reach, stretch, step, climb and/or sit frequently or through the duration of the shift
• Able to operate various office equipment as needed
• Able to perform math calculations
• Able to learn and operate routing software
• Able to operate spreadsheet software applications
• Able to operate word processing applications
• Able to effectively communicate verbally and in writing with associates and/or customers
• Able to track and monitor KPIs
• Able to write numeric and alphanumeric characters

Nice To Haves

• Excellent customer service and communication skills

Responsibilities

• Deliver effective daily optimization and effective utilization of assets and drivers for all network sites.
• Support Routing Team's administrative and clerical requirements.
• Support the operational logistics design team to provide ongoing support of internal and external customers' weekly optimization requirements through effective inbound, cross-dock, and outbound route optimization and planning.
• Codes delivery manifests and builds trucks in operating system.
• Compiles statistical information from manifest data and prepares related report.
• Inputs delivery information into computer.
• Assists with dispatching as needed.
• Assists with developing materials for routing process improvement workshops.
• Contacts customers to confirm delivery details and time windows.
• Checks postponements and cancellations against delivery manifest.
• Confirms zip and address locations in routing system.
• Answers telephones.
• Types correspondence for department managers.
• Maintains the department files.
• May be required to perform other job related miscellaneous clerical duties.
• Completes other duties as assigned by management.
• Performs other duties as assigned.

Benefits

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid
• Paid time off within your first year
• Up to 12 weeks paid maternity leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED