Routing Analyst I

First StudentCincinnati, OH
Onsite

About The Position

Entry-level role on Routing Services team, Routing Analyst I performs simple and routine route maintenance and verification tasks, and related duties. Coordinates tasks and provides professional administrative support to one or more project teams.

Requirements

  • Associate’s degree or equivalent experience.
  • Performs work under direct supervision.
  • Handles basic issues and problems, and refers more complex issues to higher-level staff.
  • Possesses beginning to working knowledge of subject matter.
  • 0 to 2 years of experience
  • Should be Excel and Word proficient
  • Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.

Responsibilities

  • Evaluate and complete route requests efficiently
  • Verify periodic student file load status
  • Perform routine routing system maintenance
  • Communicate with internal and external customers on routine issues and questions
  • Establish and maintain basic project plans
  • Generate and distribute daily routing reports
  • Assist with routing system build, conversion or remediation projects
  • Log time and project updates to FPS admin systems
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